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Kempische Steenweg 309/1, 3500 Hasselt, KBO no. 886.946.917
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  • Viking Deals
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Everything you want to know, all in one place!

New to Mobile Vikings? Or just looking for a quick answer? You’ll find everything you need right here, in one handy overview.

Topics on this page
  • New to Mobile Vikings
  • Managing products
  • Something wrong?
  • Your bill, usage and rates
  • Abroad

New to Mobile Vikings?

Whether you go for internet at home, a mobile plan or a prepaid SIM card - we’ll get you up and running in no time!

  • Placing an order
  • Transferring a number
  • Easy Switch
  • Setting up voicemail
  • Activating a SIM card
  • Everything about your bill

Managing your Mobile Vikings products

Want to change your rate plan, switch to Fiber, or set up your internet at home? We’ve got you covered!

  • Installing your internet at home
  • Switch to Fiber
  • Changing internet at home price plan
  • Quality guarantee
  • Changing mobile price plan
  • Phone lost or stolen
  • Cancel mobile
  • Cancel internet at home

Something wrong with your internet at home or mobile?

Is your internet at home down or - even worse - are you unreachable? Don’t panic, we’ll get you back online in no time.

  • Issues with internet at home
  • Device support
  • Mobile internet isn’t working
  • Can't call or text

Your invoice, usage and rates

Money, money, money! Quickly find the answer to your financial questions.

  • Your payment invitation / invoice
  • Unpaid bill
  • Out-of-bundle costs
  • Your usage
  • Manage your Mobile price plan
  • Manage your Internet at home price plan

What about abroad?

All the crucial travel info you’ll need.

  • Rates and usage abroad
  • Global Data Pass

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