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Prepaid SIM cards

  • Top up when you want to
  • You choose: more calling or more surfing
  • Loads of mobile data
  • I want to call more
  • I want to surf more

€ 10

focus: calling
Data 500 MB
Text messages 500
Calling ± 50 min. € 0.2/min
Viking advantage 9000 SMS + 1800 min. To Belgian Mobile Vikings

€ 15

focus: calling
Data 2 GB
Text messages 2000
Calling ± 100 min. € 0.15/min
Viking advantage 9000 SMS + 1800 min. To Belgian Mobile Vikings

€ 25

focus: calling
Data 3 GB
Text messages 3000
Calling ± 200 min. € 0.125/min
Viking advantage 9000 SMS + 1800 min. To Belgian Mobile Vikings

€ 50

focus: calling
Data 5 GB
Text messages 5000
Calling ± 1000 min. € 0.05/min
Viking advantage 9000 SMS + 1800 min. To Belgian Mobile Vikings

€ 10

focus: data
Data 1000 MB
Text messages 500
Calling ± 25 min. € 0.4/min
Viking advantage 9000 SMS + 1800 min. To Belgian Mobile Vikings

€ 15

focus: data
Data 4 GB
Text messages 2000
Calling ± 50 min. € 0.3/min
Viking advantage 9000 SMS + 1800 min. To Belgian Mobile Vikings

€ 25

focus: data
Data 6 GB
Text messages 3000
Calling ± 100 min. € 0.25/min
Viking advantage 9000 SMS + 1800 min. To Belgian Mobile Vikings

€ 50

focus: data
Data 10 GB
Text messages 5000
Calling ± 500 min. € 0.1/min
Viking advantage 9000 SMS + 1800 min. To Belgian Mobile Vikings
Viking advantage Only valid for calls started within Belgium. Fair use policy: 60 free calling minutes per day to other Mobile Vikings in Belgium. For all calls, the first minute will be fully charged. After that, per second.

What you need to know

Your bundle is valid for 1 month: from one specific calendar date to the same one in the following month. From December 5th to January 5th, for instance. After your bundle has expired, the following rates will apply:

  • Calling will be € 0.2 / min for voice focus, and € 0.4 / min for data focus.
    Charged per second, with a minimum of 60 seconds.
  • Sending SMS will be € 0.10 / SMS
    Sent from a network in Belgium to a Belgian number
  • Mobile surfing will be € 0.10 / MB
    Charged per kilobyte

These costs will be deducted from your remaining calling credit. Until you top up again, obviously.

Viking App

The free Viking App allows you to always stay tuned to your usage: no more surprises, ever again.

Special numbers

1xx numbers, 0800 numbers free (only works in Belgium)
premium SMS cost advertised with the premium number
070-numbers max. 0.30 €/min.
078-numbers national rate
1204, 1304, 1404, 1207, 1307, 1407, 1212, 1313, 1414 0.15 €/min., on top of the cost advertised with the number
090x-numbers cost advertised with the number

Viking Care

You’ll be supported by the best helpdesk in Belgium. All of your questions via telephone, email or social media: solutions instantly delivered. Accompanied by a big smile.

Setup wizard

So you’ve activated your SIM card, you’ve installed it in your phone… And nothing happens. Something’s not right: you can’t connect to the mobile Internet.

Correct: sometimes a device is unable to automatically configure the Mobile Vikings settings. No need to panic though. We’ve built a wizard that will guide you through the configuration of your phone effortlessly. Easy as pie.

Go to the setup wizard >

Still having issues?

Make sure to contact our helpdesk. Our Viking Care agents will gladly be of assistance.

Viking Care

You’ll be supported by the best helpdesk in Belgium. All of your questions via telephone, email or social media: solutions instantly delivered. Accompanied by a big smile.

Roaming

Roaming is calling, texting or surfing mobile while you’re abroad and is activated automatically.

  • When you still have calling minutes, sms and mobile data in your bundle any calling minutes, SMS and mobile data you use abroad, will be deducted from your bundle.
  • When you have no SMS or mobile data in your bundle left, the standard national rates will apply. If you have no calling credit left, you won’t be able to roam.

More information about roaming >

Call to a foreign country

This is calling or sending an SMS to a foreign number whilst you're in Belgium.

  SMS Voice calls
EU countries (1) € 0.20 € 0.50/min
Other countries (2) € 0.20 € 1.00/min
Calling minutes are counted from the first second of each minute started

1 see EU country list
2 The following countries and networks are not reachable: Antarctica, East Timor, Emsat, Euro Sat, Global Sat, Inmarsat, International Free Phone, International Networks, Iridium, Nauru, St Helena

Viking App

The free Viking App allows you to always stay tuned to your usage: no more surprises, ever again.

Free mobile communication

That's the ultimate goal at Mobile Vikings. Thanks to the Viking advantage, all Mobile Vikings call and text each other free of charge. In addition, it's super easy to earn Viking Points. You use those to settle (part of) your next payment invitation.

1

Viking advantage All Belgian Mobile Vikings call and text each other free of charge. 1,800 calling minutes and 9,000 SMS each month, on top of your top-up.

2

Refer a friend After his/her first top-up you’ll receive 15 Viking Points. You use those as a discount on your own top-up(s).

3

Viking Deals For each purchase with one of our partners part of the purchase amount is reimbursed in Viking Points. That means a discount on your top-up, time and time again.

  • What can I do when my data roaming doesn't work?

    If you cannot connect to the local mobile Internet immediately, go over this checklist before you do anything else.

    • Restart your device several times as soon as you arrive abroad.
    • Try to establish the connection with the different local networks manually through your device settings. One network may provide a more stable connection than another.
    • Check whether the option 'data roaming' is enabled in your device settings. This will usually be available in the 'Mobile networks' menu.

    Check whether the settings of mobile Internet are still correct. You can double check on this page.

  • How do I set up the mobile Internet?

    Trouble with your mobile internet, 4G, or with surfing abroad? Follow the steps below to solve your issue.

    Active bundle

    Do you still have enough mobile data in your bundle?

    APN settings

    It’s very important that you configure these settings correctly. In most cases, this solves the problem.

    Go to our configuration wizard and look for your device.

    Can’t find your device in the list? Then choose a similar device, the settings are often very similar.
    If you have an Android device, pretty much any Android phone will have more or less the same settings. But just to be sure, you’ll find the settings below:

    • Name = Mobile Vikings
    • APN = web.be
    • Username = web
    • Password = web
    • Proxy = [leave blank]
    • Port = [leave blank]
    • APN-type = default,supl
    • Authentication / verification type = PAP


    Save your settings, toggle your flight mode on and off, and test your connection. If it didn’t work, reboot your device. That should work.

    Abroad / Roaming

    • Check your APN settings (see above)
    • Choose another available operator
    • Switch between 3G/4G/LTE


    Try this out in your device’s settings:

    • Apple: Settings > Mobile data > select "Enable 4G".
    • Samsung (Android): Settings > More settings > Mobile networks > Network mode > select 4G, LTE or an automatic network selection.
    • Sony (Android): Settings > Wireless and networks > Mobile networks > Network mode > select 4G, LTE or an automatic network selection.
    • Nokia (Windows Phone 8): Settings > Mobile networks > Highest connection speed > LTE.


    More info about roaming

    Different device

    • Try out your SIM card in another device?
  • How do I activate the automatic top-up service?

    TL;DR
    To activate the automatic top-up service, go to this link, or follow the steps below:

    More info
    Select 'Settings' and click on 'Payment settings'. You can now select an existing payment method or configure a new one. If you want to add a new payment method, select VISA, MasterCard or direct debit.

    • If you choose VISA/MasterCard, a payment of € 0.01 will be made to activate your payment method. You will be referred to Ingenico Payment Services for this purpose. As soon as the payment has been made, your payment method will be activated. The € 0.01 will be returned to your SIM card afterwards as calling credit.
    • If you select direct debit, you will have to complete a mandate which we’ll send to your bank. It can take up to 10 working days before the bank authorizes this mandate.

    If your payment method has been activated, your SIM card will either be topped up automatically or by sending a text message (by sending the message SIM TOPUP to 1984).

    Please note:

    • The auto top-up always tops up the preselected amount and Focus. You can always change this yourself in your payment methods menu.
    • A payment method cannot be used to pay the € 15 registration fee for a new SIM card.
    • The first top-up has to be done manually (via Bancontact, MasterCard, VISA or bank transfer). After that, your SIM card will be fully activated and ready to use the payment method (for any subsequent top-ups).
  • I can’t send SMSs. What should I do?

    It’s highly likely there’s something wrong with your SMS centre, so you need to check.

    There are 2 possible numbers: +32486000005 or +32456002000. If one doesn't work, just try the other.

    iPhone users can set the SMS centre by entering the code *5005*7672*+32486000005# or *5005*7672*+32456002000# and pressing the call button.

    For all other operating systems, users can enter the number of the SMS centre in the settings of their device (usually in the settings of your text app).

    Afterwards, reboot your device and try sending an SMS to yourself. If that doesn’t work, do let us know.

  • How does a number transfer work?

    1) Go to our start page and select ‘Request a SIM card’ in the menu.

    2) Select the option “I want to keep my current mobile number” in step 3, and follow the rest of the steps. (by the way, transferring your number is completely free of charge).

     

    When your registration is complete, you will receive an email to confirm your request. Your brand-new SIM card will be sent to you by regular mail (and is expected to be dropped in your letterbox within 5 working days). Go to http://www.mobilevikings.be/activation, follow the steps, and enter the last 4 digits of your new SIM card. The number transfer will be completed within a couple of hours, to a maximum of 3 working days.

    During the number transfer your number will remain active on the network of your current provider. Keep our SIM card at hand after sending your activation text. As soon as the signal of your current SIM card drops, place the Mobile Vikings SIM card in your device.

    We also take care of the contract with your former mobile operator, you don't have to do anything for that.

     

Contact us

Quickest response
Submit a request
or send a mail to info@mobilevikings.be
We will answer within 1 day.
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