Prepaid SIM cards
- Top up when you want to
- You choose: more calling or more surfing
- Loads of mobile data
- I want to surf more
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- I want to call more
Your bundle is valid for 1 month: from one specific calendar date to the same one in the following month. From December 5th to January 5th, for instance. After your bundle has expired, the following rates will apply:
These costs will be deducted from your remaining calling credit. Until you top up again, obviously.
The remaining calling credit will be valid for 6 months. Whatever’s left of it after 6 months, will expire. To keep your number, you have to top up at least once a year. We send you an email when it’ll have been almost a year since your last top up.
Special numbers
| 1xx numbers, 0800 numbers | free (only works in Belgium) |
| premium SMS | cost advertised with the premium number |
| 070-numbers | max. 0.30 €/min. |
| 078-numbers | national rate |
| 1204, 1304, 1404, 1207, 1307, 1407, 1212, 1313, 1414 | 0.15 €/min., on top of the cost advertised with the number |
| 090x-numbers | cost advertised with the number |
Setup wizard
So you’ve activated your SIM card, you’ve installed it in your phone… And nothing happens. Something’s not right: you can’t connect to the mobile Internet.
Correct: sometimes a device is unable to automatically configure the Mobile Vikings settings. No need to panic though. We’ve built a wizard that will guide you through the configuration of your phone effortlessly. Easy as pie.
Still having issues?
Make sure to contact our helpdesk. Our Viking Care agents will gladly be of assistance.
Roaming
Roaming is calling, texting or surfing mobile while you’re abroad and is activated automatically.
More information about roaming >
Call to a foreign country
This is calling or sending an SMS to a foreign number whilst you're in Belgium.
To see the international rates, click here.
That's the ultimate goal at Mobile Vikings. Thanks to the Viking advantage, all Mobile Vikings call and text each other free of charge. In addition, it's super easy to earn Viking Points. You use those to settle (part of) your next payment invitation.
Every time you top up your SIM card you will receive the free Viking advantage: 60 minutes to call and 300 texts to send to all other Mobile Vikings. For as long as your bundle lasts (i.e. 1 calendar month), this advantage will be renewed again every day.
A few important facts about the Viking advantage:
That is not possible.
You can't be reached? We'll help you get back on track asap. Please try:
None of these tips help? Contact our helpdesk. Based on a recent example, no older than 24 hours they can check what exactly is going wrong for you!
1. Go to our Help & Support and use the search function.
2. Give us a call during workdays from 8h30 until 17h on 0456 19 19 76, or 1976 free of charge if you're a Viking.
3. Chat to us live on the website during office hours.
4. Ask us directly via Facebook (Messenger) or Twitter.
5. Mail your question to info@mobilevikings.com or fill out our form.
There are multiple ways to log in. You only have one password, but you can try using your phone number instead of your email address or vice versa. If one doesn't work, try the other. Make sure your phone isn't automatically putting a capital letter at the start.
If both your number and email address don't work or you've forgotten your password, try changing your password.
