Prepaid SIM cards
- Top up when you want to
- You choose: more calling or more surfing
- Loads of mobile data
- I want to call more
-
- I want to surf more
Your bundle is valid for 1 month: from one specific calendar date to the same one in the following month. From December 5th to January 5th, for instance. After your bundle has expired, the following rates will apply:
These costs will be deducted from your remaining calling credit. Until you top up again, obviously.
Special numbers
| 1xx numbers, 0800 numbers | free (only works in Belgium) |
| premium SMS | cost advertised with the premium number |
| 070-numbers | Max. 0.30 €/min. |
| 078-numbers | 0.20 €/min. + € 0.07 connection costs |
| 1204, 1304, 1404, 1207, 1307, 1407, 1212, 1313, 1414 | 0.15 €/min., on top of the cost advertised with the number |
| 090x-numbers | cost advertised with the number |
Setup wizard
So you’ve activated your SIM card, you’ve installed it in your phone… And nothing happens. Something’s not right: you can’t connect to the mobile Internet.
Correct: sometimes a device is unable to automatically configure the Mobile Vikings settings. No need to panic though. We’ve built a wizard that will guide you through the configuration of your phone effortlessly. Easy as pie.
Still having issues?
Make sure to contact our helpdesk. Our Viking Care agents will gladly be of assistance.
Roaming
Roaming is calling, texting or surfing mobile while you’re abroad and is activated automatically.
More information about roaming >
Call to a foreign country
This is calling or sending an SMS to a foreign number whilst you're in Belgium.
1 see EU country list
2 The following countries and networks are not reachable:
Antarctica,
East Timor,
Emsat,
Euro Sat,
Global Sat,
Inmarsat,
International Free Phone,
International Networks,
Iridium,
Nauru,
St Helena
That's the ultimate goal at Mobile Vikings. Thanks to the Viking advantage, all Mobile Vikings call and text each other free of charge. In addition, it's super easy to earn Viking Points. You use those to settle (part of) your next payment invitation.
Viking advantage All Belgian Mobile Vikings call and text each other free of charge. 1,800 calling minutes and 9,000 SMS each month, on top of your top-up.
Refer a friend After his/her first top-up you’ll receive 15 Viking Points. You use those as a discount on your own top-up(s).
Viking Deals For each purchase with one of our partners part of the purchase amount is reimbursed in Viking Points. That means a discount on your top-up, time and time again.
Don't panic, and reboot your phone. It's not a magical cure-all, but definitely a magical cure-almost-everyting :-)
Still no internet? Better check your APN-settings:
https://support.vikingco.com/hc/en-us/articles/202836041-How-do-I-set-up-the-mobile-Internet-
If that doesn't do the trick, check if you have enough calling credit or free mobile data remaining on your SIM card. You can check your active bundles here.
You can decide after how many seconds your voicemail is activated. Your options are 5, 10, 15, 20, 25 and 30 seconds. A few examples:
To activate your voicemail after 30 seconds of ringing, enter (*)*61*+32486191996**30# and press 'call';
To activate your voicemail after 25 seconds of ringing, enter (*)*61*+32486191996**25# and press 'call'; etc.
This call is free of charge in the EU. Outside of the EU, it will be charged at the rate of a normal call in that country.
( * ) means that you have to enter two asterisks for some devices.
You get 5 megabytes for every unused calling minute in your previous bundle. So you won't get any extra data if you don't have any calling minutes left. Of course, you can go online using your regular data bundle. Do you feel like you should have received additional data? Then please contact our helpdesk.
Watch out: this advantage only applies to subscriptions that were contracted before 10/7/2017.
It’s highly likely there’s something wrong with your SMS centre, so you need to check.
There are 2 possible numbers: +32486000005 or +32456002000. If one doesn't work, just try the other.
iPhone users can set the SMS centre by entering the code *5005*7672*+32486000005# or *5005*7672*+32456002000# and pressing the call button.
For all other operating systems, users can enter the number of the SMS centre in the settings of their device (usually in the settings of your text app).
Afterwards, reboot your device and try sending an SMS to yourself. If that doesn’t work, do let us know.
