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Subscriptions

  • The best data offer on the market
  • Choose your calling minutes and mobile data
  • No annoying contracts
  • Easily switch price plans

Choose your data

Choose your minutes

€ / Month

Viking advantage Only valid for calls started within Belgium. Fair use policy: 60 free calling minutes per day to other Mobile Vikings in Belgium.
For all calls, the first minute will be fully charged. After that, per second.

What you need to know

When?

Every month, your payment invitations will be delivered straight to your mailbox. But in case you prefer the old school paper version, we’ll make sure you get it too.

How do I need to pay?

You pay your bills the Viking way: as profitable as possible! Still have Viking Points? Those will automatically be used first. You’ll then see the outstanding amount on your invoice/payment invitation.

If you want a Mobile Vikings subscription, you can choose to set up an automatic payment method or pay manually via our website afterwards.

Viking Points

You easily earn Viking Points which you use to settle (part of) your bill. How? By referring a new Mobile Viking and with the Viking Deals.

Notifications

Have you used more than your bundle contained? Not to worry: via email and SMS we’ll keep you up to date:

  • when you’re about to go outside of your bundle.
  • when you’re making costs outside of your bundle.
  • and an extra notification for every € 10 you're spending outside of your bundle.

Viking App

Meanwhile, you keep a close eye on your usage with the Viking App and our website. So, you’ll always have your finger on the pulse. Besides, your next invoice/payment invitation will always provide you with a clear overview.

Out of bundle

Knowing your out-of-bundle rates might be convenient, right?

  • You'll call at € 0.20 / min.
    Calculated per second, with a minimum of 60 seconds. In Belgium, to a Belgian number.
  • You'll text at € 0.10 / text
    Sent from Belgium, to a Belgian number.
  • You'll surf at € 0.10 / MB
    In Belgium, calculated per kilobyte.

Viking App

The free Viking App allows you to always stay tuned to your usage: no more surprises, ever again.

Roaming

When you’re abroad, calling and texting is automatically available. But data roaming has to be activated manually in your phone’s settings. In the EU1 all of your roaming usage will be deducted from your subscription bundle. Additional roaming costs will be available on your next payment invitation.

More information about roaming >

Call to a foreign country

This is calling or sending an SMS to a foreign number whilst you're in Belgium.

  SMS Voice calls
EU countries (1) € 0.20 € 0.50/min
Other countries (2) € 0.20 € 1.00/min
Calling minutes are counted from the first second of each minute started

1 see EU country list
2 The following countries and networks are not reachable: Antarctica, East Timor, Emsat, Euro Sat, Global Sat, Inmarsat, International Free Phone, International Networks, Iridium, Nauru, St Helena

Viking App

The free Viking App allows you to always stay tuned to your usage: no more surprises, ever again.

Special numbers

These costs will appear on your next payment invitation.

1xx numbers, 0800 numbers free (only works in Belgium)
premium SMS cost advertised with the premium number
070-numbers Max. 0.30 €/min.
078-numbers 0.20 €/min. + € 0.07 connection costs
1204, 1304, 1404, 1207, 1307, 1407, 1212, 1313, 1414 0.15 €/min., on top of the cost advertised with the number
090x-numbers cost advertised with the number

Viking Care

You’ll be supported by the best helpdesk in Belgium. All of your questions via telephone, email or social media: solutions instantly delivered. Accompanied by a big smile.

From a prepaid SIM card to a subscription

Swap your prepaid SIM card for a subscription? It’s easy as pie: just flip a switch in your settings. Swap the other way obviously is possible as well.

New number

Signing up for a new subscription is pretty straightforward. You don't need anything special. For a new number, we charge € 15 as administrative costs.

I want to keep my current number

Transferring your number to Mobile Vikings is a piece of cake: we take care of all administration involved.

What do you need?

  • The details of the subscription with your current operator (listed on your contract or payment invitation).
  • Don’t forget to check whether there’s an annulation fee in your current contract.

Viking Care

You’ll be supported by the best helpdesk in Belgium. All of your questions via telephone, email or social media: solutions instantly delivered. Accompanied by a big smile.

Setup wizard

So you’ve activated your SIM card, you’ve installed it in your phone… And nothing happens. Something’s not right: you can’t connect to the mobile Internet.

Correct: sometimes a device is unable to automatically configure the Mobile Vikings settings. No need to panic though. We’ve built a wizard that will guide you through the configuration of your phone effortlessly. Easy as pie.

Go to the setup wizard >

Still having issues?

Make sure to contact our helpdesk. Our Viking Care agents will gladly be of assistance.

Viking Care

You’ll be supported by the best helpdesk in Belgium. All of your questions via telephone, email or social media: solutions instantly delivered. Accompanied by a big smile.

Free mobile communication

That's the ultimate goal at Mobile Vikings. Thanks to the Viking advantage, all Mobile Vikings call and text each other free of charge. In addition, it's super easy to earn Viking Points. You use those to settle (part of) your next payment invitation.

1

Viking advantage All Belgian Mobile Vikings call and text each other free of charge. 1,800 calling minutes and 9,000 SMS each month, on top of your top-up.

2

Refer a friend After his/her first paid bill you’ll receive 15 Viking Points. You use those as a discount on your own bill(s).

3

Viking Deals For each purchase with one of our partners part of the purchase amount is reimbursed in Viking Points. That means a discount on your bill, time and time again.

  • My out-of-bundle usage in my account is incorrect. What does that mean?

    It is indeed possible that the out-of-bundle usage we show (per SIM card) on our website and in the Viking App, is not 100% accurate. Sometimes the usage on your invoice will be lower than the usage in the Viking App.

    Are you seeing any out-of-bundle costs in the Viking App you’ve already paid? They’ll be reset at the end of the month, and won’t be charged twice. There is a technical issue right now that’s causing this.

    The notifications about your out-of-bundle usage you receive by SMS, are sent with a max delay of 30 minutes. To get an accurate understanding, you therefore best use the SMS messages.

     

  • When do I get my replacement SIM card?

    In July, we start shipping SIM cards to almost all Vikings. You'll get yours between August and December. The most important thing you need to know, is that you don't have to worry at all if you haven't received your replacement SIM card yet. Everything will still work as usual.

    We won't ship all SIM cards at the same time, so that's why it could take a while and that's why we can't give you a specific date. Remember: don't worry, you'll get yours no matter what.

    If you ordered a regular replacement SIM card because yours was lost or stolen, then it'll get shipped within 1-3 (max 5) business days, of course. 

  • Do I really have unlimited text messages with a subscription?

    No worries, with our subscriptions you can send 10 000 texts a month. However, should we notice that you’re sending an abnormal amount of texts, or that you might be using your SIM card for things such as automatic texts, we will contact you.

  • What if the activation of my replacement SIM card fails?

    Such a nuisance! Yet, nothing we can’t solve. Here’s how you activate your replacement SIM card again:

    1. With your old SIM card, text SWAP XXXX to 1984. These XXXX are the last 4 digits of your replacement SIM card’s number. You’ll find it on the back of your replacement SIM card: it’s 19 digits long, but you only need the last 4.
    2. If your digits are correct, we’ll send you an SMS to confirm. From that moment on, always keep your replacement SIM card with you. As soon as the network of your “old” SIM card drops (this will take 30 minutes max), switch off your device and insert the new SIM card. The default PIN code for your new SIM card is 1111, and you can easily change it through your device settings.
    3. Now it’s only a matter of setting up your mobile internet correctly. To do so, head over to mobilevikings.be/setup.

    So, can you check if the below was in order?

    • Did you send the SMS to 1984 with your old SIM card?
    • Did you use capitals, and is there only 1 space after SWAP?
    • Did your text not contain any other characters?

    If all of this was ok, and it still didn’t work, it’s best to let us know through this form. We’ll have a look at it asap after that.

  • How do I activate the replacement SIM card for the new platform?

    As of August 2018, we’ll be sending certain Vikings a replacement SIM card (not everyone needs one). As to exactly why, you can read more about that here. So, if you’ve received one without requesting it yourself, you need to activate it asap. It only takes three steps:

    1. With your old SIM card, text SWAP XXXX to 1984. These XXXX are the last 4 digits of your replacement SIM card’s number. You’ll find it on the back of your replacement SIM card: it’s 19 digits long, but you only need the last 4.
    2. If your digits are correct, we’ll send you an SMS to confirm. From that moment on, always keep your replacement SIM card with you. As soon as the network of your “old” SIM card drops (this will take 30 minutes max), switch off your device and insert the new SIM card. The default PIN code for your new SIM card is 1111, and you can easily change it through your device settings.
    3. Now it’s only a matter of setting up your mobile internet correctly. To do so, head over to mobilevikings.be/setup.
  • More frequently asked questions
Available

Write us

Monday till Friday 08:30 - 12:00 & 12:30 - 22:00
Weekends 10:00 - 22:00
Exceptionally closed

Call us

Monday till Friday 08:30 - 12:00 & 12:30 - 17:00

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