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Subscriptions

  • The best data offer on the market
  • Choose your calling minutes and mobile data
  • No annoying contracts
  • Easily switch price plans

Choose your data

Choose your minutes

€ / Month

Viking advantage Only valid for calls started within Belgium. Fair use policy: 60 free calling minutes per day to other Mobile Vikings in Belgium.
For all calls, the first minute will be fully charged. After that, per second.

What you need to know

When?

Every month, your payment invitations will be delivered straight to your mailbox. But in case you prefer the old school paper version, we’ll make sure you get it too.

How do I need to pay?

You pay your bills the Viking way: as profitable as possible! Still have Viking Points? Those will automatically be used first. You’ll then see the outstanding amount on your invoice/payment invitation.

If you want a Mobile Vikings subscription, you can choose to set up an automatic payment method or pay manually via our website afterwards.

Viking Points

You easily earn Viking Points which you use to settle (part of) your bill. How? By referring a new Mobile Viking and with the Viking Deals.

Notifications

Have you used more than your bundle contained? Not to worry: via email and SMS we’ll keep you up to date:

  • when you’re about to go outside of your bundle.
  • when you’re making costs outside of your bundle.
  • and an extra notification for every € 10 you're spending outside of your bundle.

Viking App

Meanwhile, you keep a close eye on your usage with the Viking App and our website. So, you’ll always have your finger on the pulse. Besides, your next invoice/payment invitation will always provide you with a clear overview.

Out of bundle

Knowing your out-of-bundle rates might be convenient, right?

  • You'll call at € 0.20 / min.
    Calculated per second, with a minimum of 60 seconds. In Belgium, to a Belgian number.
  • You'll text at € 0.10 / text
    Sent from Belgium, to a Belgian number.
  • You'll surf at € 0.10 / MB
    In Belgium, calculated per kilobyte.

Viking App

The free Viking App allows you to always stay tuned to your usage: no more surprises, ever again.

Roaming

When you’re abroad, calling and texting is automatically available. But data roaming has to be activated manually in your phone’s settings. In the EU1 all of your roaming usage will be deducted from your subscription bundle. Additional roaming costs will be available on your next payment invitation.

More information about roaming >

Call to a foreign country

This is calling or sending an SMS to a foreign number whilst you're in Belgium.

  SMS Voice calls
EU countries (1) € 0.20 € 0.50/min
Other countries (2) € 0.20 € 1.00/min
Calling minutes are counted from the first second of each minute started

1 see EU country list
2 The following countries and networks are not reachable: Antarctica, East Timor, Emsat, Euro Sat, Global Sat, Inmarsat, International Free Phone, International Networks, Iridium, Nauru, St Helena

Viking App

The free Viking App allows you to always stay tuned to your usage: no more surprises, ever again.

Special numbers

These costs will appear on your next payment invitation.

1xx numbers, 0800 numbers free (only works in Belgium)
premium SMS cost advertised with the premium number
070-numbers max. 0.30 €/min.
078-numbers national rate
1204, 1304, 1404, 1207, 1307, 1407, 1212, 1313, 1414 0.15 €/min., on top of the cost advertised with the number
090x-numbers cost advertised with the number

Viking Care

You’ll be supported by the best helpdesk in Belgium. All of your questions via telephone, email or social media: solutions instantly delivered. Accompanied by a big smile.

From a prepaid SIM card to a subscription

Swap your prepaid SIM card for a subscription? It’s easy as pie: just flip a switch in your settings. Swap the other way obviously is possible as well.

New number

Signing up for a new subscription is pretty straightforward. You don't need anything special. For a new number, we charge € 15 as administrative costs.

I want to keep my current number

Transferring your number to Mobile Vikings is a piece of cake: we take care of all administration involved.

What do you need?

  • The details of the subscription with your current operator (listed on your contract or payment invitation).
  • Don’t forget to check whether there’s an annulation fee in your current contract.

Viking Care

You’ll be supported by the best helpdesk in Belgium. All of your questions via telephone, email or social media: solutions instantly delivered. Accompanied by a big smile.

Setup wizard

So you’ve activated your SIM card, you’ve installed it in your phone… And nothing happens. Something’s not right: you can’t connect to the mobile Internet.

Correct: sometimes a device is unable to automatically configure the Mobile Vikings settings. No need to panic though. We’ve built a wizard that will guide you through the configuration of your phone effortlessly. Easy as pie.

Go to the setup wizard >

Still having issues?

Make sure to contact our helpdesk. Our Viking Care agents will gladly be of assistance.

Viking Care

You’ll be supported by the best helpdesk in Belgium. All of your questions via telephone, email or social media: solutions instantly delivered. Accompanied by a big smile.

Free mobile communication

That's the ultimate goal at Mobile Vikings. Thanks to the Viking advantage, all Mobile Vikings call and text each other free of charge. In addition, it's super easy to earn Viking Points. You use those to settle (part of) your next payment invitation.

1

Viking advantage All Belgian Mobile Vikings call and text each other free of charge. 1,800 calling minutes and 9,000 SMS each month, on top of your top-up.

2

Refer a friend After his/her first paid bill you’ll receive 15 Viking Points. You use those as a discount on your own bill(s).

3

Viking Deals For each purchase with one of our partners part of the purchase amount is reimbursed in Viking Points. That means a discount on your bill, time and time again.

  • I can see “LTE” on my phone, not “4G”. What does that mean?

    That’s perfectly normal: LTE is exactly the same as 4G. This is simply the new way of indicating 4G on the new network.

  • My out-of-bundle usage in my account is incorrect. What does that mean?

    It is indeed possible that the out-of-bundle usage we show (per SIM card) on our website and in the Viking App, is not 100% accurate. Sometimes the usage on your invoice will be lower than the usage in the Viking App.

    Are you seeing any out-of-bundle costs in the Viking App you’ve already paid? They’ll be reset at the end of the month, and won’t be charged twice. There is a technical issue right now that’s causing this.

    The notifications about your out-of-bundle usage you receive by SMS, are sent with a max delay of 30 minutes. To get an accurate understanding, you therefore best use the SMS messages.

     

  • Is your mobile internet acting up after the activation?

    Then you should reset it.

    - Head over to this page over wi-fi, and select your device (or a similar one). Then go to Internet/Manual configuration and follow the steps to add a new Access Point.

    - Do you have an iPhone and do you also use the Viking App? In the app, go to More > Settings > Load APN Settings. Then, magically, the correct settings will be set in your device.

    - Until you’ve reset your mobile internet, your hotspot will not work either. Obviously.

  • How do I identify myself?

    You can identify yourself by doing your next payment with a Belgian debit card. Law dictates this identification has to be repeated within 18 months following this first identification.

    If you set up an automatic payment method or an SMS payment method with a foreign bank account, you won’t be able to activate a prepaid SIM card. Your first payment and the control payment after 18 months always have to be done with a Belgian payment method. For the other payments, you can use any payment method you want.

    To check the status of your identification, go to your account.

  • What do I have to do when I can't connect to the network?
    • Check if your SIM card has sufficient calling credit or mobile data left. You can do so on the website. Go to "My SIM cards" and click the SIM card to view more info. Or check via the Viking App. Out of data? For a prepaid SIM card topping it up is the best way to go. For a subscription you might consider switching to a higher price plan, which will include a larger data bundle.
    • Check if your mobile internet settings are still correct. Probably best to use our configuration wizard.

    If, after all this, your mobile internet still doesn't work, please contact our helpdesk to have your issue checked out.

  • More frequently asked questions
Available

Write us

Monday till Friday 08:30 - 12:00 & 12:30 - 20:00
Weekends 10:00 - 20:00
Closed

Call us

Monday till Friday 08:30 - 12:00 & 12:30 - 17:00

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