- The best data offer on the market
- Choose your calling minutes and mobile data
- No annoying contracts
- Easily switch price plans
Every month, your payment invitations will be delivered straight to your mailbox. But in case you prefer the old school paper version, we’ll make sure you get it too.
How do I need to pay?
You pay your bills the Viking way: as profitable as possible! Still have Viking Points? Those will automatically be used first. You’ll then see the outstanding amount on your invoice/payment invitation.
If you want a Mobile Vikings subscription, you can choose to set up an automatic payment method or pay manually via our website afterwards.
Have you used more than your bundle contained? Not to worry: via email and SMS we’ll keep you up to date:
Meanwhile, you keep a close eye on your usage with the Viking App and our website. So, you’ll always have your finger on the pulse. Besides, your next invoice/payment invitation will always provide you with a clear overview.
Out of bundle
Knowing your out-of-bundle rates might be convenient, right?
When you’re abroad, calling and texting is automatically available. But data roaming has to be activated manually in your phone’s settings. In the EU1 all of your roaming usage will be deducted from your subscription bundle. Additional roaming costs will be available on your next payment invitation.
Call to a foreign country
This is calling or sending an SMS to a foreign number whilst you're in Belgium.
|EU countries (1)||€ 0.20||€ 0.50/min|
|Other countries (2)||€ 0.20||€ 1.00/min|
|Calling minutes are counted from the first second of each minute started|
1 see EU country list
2 The following countries and networks are not reachable: Antarctica, East Timor, Emsat, Euro Sat, Global Sat, Inmarsat, International Free Phone, International Networks, Iridium, Nauru, St Helena
These costs will appear on your next payment invitation.
|1xx numbers, 0800 numbers||free (only works in Belgium)|
|premium SMS||cost advertised with the premium number|
|070-numbers||Max. 0.30 €/min.|
|078-numbers||0.20 €/min. + € 0.07 connection costs|
|1204, 1304, 1404, 1207, 1307, 1407, 1212, 1313, 1414||0.15 €/min., on top of the cost advertised with the number|
|090x-numbers||cost advertised with the number|
From a prepaid SIM card to a subscription
Swap your prepaid SIM card for a subscription? It’s easy as pie: just flip a switch in your settings. Swap the other way obviously is possible as well.
Signing up for a new subscription is pretty straightforward. You don't need anything special. For a new number, we charge € 15 as administrative costs.
I want to keep my current number
Transferring your number to Mobile Vikings is a piece of cake: we take care of all administration involved.
What do you need?
So you’ve activated your SIM card, you’ve installed it in your phone… And nothing happens. Something’s not right: you can’t connect to the mobile Internet.
Correct: sometimes a device is unable to automatically configure the Mobile Vikings settings. No need to panic though. We’ve built a wizard that will guide you through the configuration of your phone effortlessly. Easy as pie.
Still having issues?
Make sure to contact our helpdesk. Our Viking Care agents will gladly be of assistance.
That's the ultimate goal at Mobile Vikings. Thanks to the Viking advantage, all Mobile Vikings call and text each other free of charge. In addition, it's super easy to earn Viking Points. You use those to settle (part of) your next payment invitation.
Viking advantage All Belgian Mobile Vikings call and text each other free of charge. 1,800 calling minutes and 9,000 SMS each month, on top of your top-up.
Refer a friend After his/her first paid bill you’ll receive 15 Viking Points. You use those as a discount on your own bill(s).
Viking Deals For each purchase with one of our partners part of the purchase amount is reimbursed in Viking Points. That means a discount on your bill, time and time again.
It is indeed possible that the out-of-bundle usage we show (per SIM card) on our website and in the Viking App, is not 100% accurate. Sometimes the usage on your invoice will be lower than the usage in the Viking App.
Are you seeing any out-of-bundle costs in the Viking App you’ve already paid? They’ll be reset at the end of the month, and won’t be charged twice. There is a technical issue right now that’s causing this.
The notifications about your out-of-bundle usage you receive by SMS, are sent with a max delay of 30 minutes. To get an accurate understanding, you therefore best use the SMS messages.
In July, we start shipping SIM cards to almost all Vikings. You'll get yours between August and December. The most important thing you need to know, is that you don't have to worry at all if you haven't received your replacement SIM card yet. Everything will still work as usual.
We won't ship all SIM cards at the same time, so that's why it could take a while and that's why we can't give you a specific date. Remember: don't worry, you'll get yours no matter what.
If you ordered a regular replacement SIM card because yours was lost or stolen, then it'll get shipped within 1-3 (max 5) business days, of course.
No worries, with our subscriptions you can send 10 000 texts a month. However, should we notice that you’re sending an abnormal amount of texts, or that you might be using your SIM card for things such as automatic texts, we will contact you.
Such a nuisance! Yet, nothing we can’t solve. Here’s how you activate your replacement SIM card again:
So, can you check if the below was in order?
If all of this was ok, and it still didn’t work, it’s best to let us know through this form. We’ll have a look at it asap after that.
As of August 2018, we’ll be sending certain Vikings a replacement SIM card (not everyone needs one). As to exactly why, you can read more about that here. So, if you’ve received one without requesting it yourself, you need to activate it asap. It only takes three steps: