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Always in control of your out-of-bundle costs!

Here you’ll find a full overview of all out-of-bundle costs. That way, you always know what to expect, no surprises.

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Out-of-bundle costsNotificationsAvoidingPremium servicesFAQ

What are out-of-bundle costs?

These are costs for usage that isn’t included in your monthly bundle. There are 4 types of out-of-bundle costs:

International calls and texts

Calling or texting international numbers from within Belgium. Check the rates per country on our roaming page.

Calling and surfing outside Europe

To protect you from unexpected high costs, we automatically block mobile data usage outside the EU. Want to surf anyway? Activate a Global Data Pass. Rates for incoming and outgoing calls outside Europe can be found on our roaming page.

Calling or texting premium services

Like texting De Lijn or paying for parking. The rate is shown next to the number.

Usage after your bundle is used up

  • For subscriptions, the rate is € 0.001 per MB and € 0.20 per minute.

  • For prepaid cards, the rate is € 0.20 per minute for calls, € 0.10 per SMS, and € 0.10 per MB (call-focused), or € 0.40 per minute for calls, € 0.10 per SMS, and € 0.10 per MB (data-focused).

We keep you in the loop!

We send out two types of notifications when you start using services outside your bundle:

As soon as you go out-of-bundle

You’ll get an instant heads-up when you start calling, texting or surfing outside your subscription. This usage is charged on top of your fixed monthly fee.

For every €10 you go out-of-bundle

You’ll get a notification for every € 10 extra. Sometimes the first message may pop up a bit sooner than expected, our apologies for that.

You can always track your out-of-bundle usage in detail via your My Viking account.

No extra costs for me, please

  • To keep your out-of-bundle costs in check, you can set a limit in your My Viking account. You can choose a cap of € 50, € 25, € 10, € 5, or even € 0.

  • If you’ve set your limit to € 0 and your bundle is used up, you won’t be able to use any services that aren’t included in your plan by default.

Premium what now?

Those are paid numbers you call or text for specific services, like getting a De Lijn ticket, reaching a helpdesk, or paying for parking via SMS. The rate depends on the number and is always shown next to it. So always check the rate beforehand to avoid surprises.

Below you’ll find an overview of the costs for calling and texting these numbers.

  • 070 numbers, used for general services, cost a maximum of € 0.30 per minute.

  • 0900 numbers cost € 0.50 per minute.

  • 0901 numbers cost € 0.30 per minute or per call.

  • 0902 numbers are charged at € 1 per minute.

  • 0903 numbers cost € 1.50 per minute.

  • 0904 numbers are charged at € 2 per minute.

  • 0905 numbers, often used for games and ringtones, cost € 2 per minute.

  • 0906 numbers, intended for adult services (18+), cost € 1 per minute.

  • 0907 numbers, also for adult services (18+), are charged at € 2 per minute.

  • 0909 numbers are blocked and do not work, but officially have a rate of € 31 per minute.

  • 2xxx numbers, used for general services, cost € 1 per text message.

  • 3xxx numbers are charged at € 4 per text message.

  • 4xxx numbers, used for premium services, cost a maximum of € 31 per text message.

  • 5xxx numbers, often used for games and ringtones, cost € 0.50 per text message.

  • 6xxx numbers, also used for games and ringtones, cost € 2 per text message.

  • 7xxx numbers, intended for adult services (18+), are charged at € 4 per text message.

  • 8xxx numbers are free and used for cost-free services.

  • 9xxx numbers are used for subscription services like games and ringtones, and cost € 2 per text message.

Frequently asked questions