We like to say: go big or go home! Whether you’re looking to surf even faster or cancel your internet at home, you’ve come to the right place.
Do you currently have an internet connection via copper and want to switch to Fiber? First, check in your My Viking account whether Fiber is already available at your address.
Fiber available? Awesome! Schedule an appointment and a technician will install Fiber at your home, for free.
Not available yet? No worries. Fiber is being rolled out gradually. As soon as it becomes available at your address, we’ll let you know.
Want to change your price plan? You can easily do that via your My Viking account under ‘Product’ > ‘Change subscription’. Choose your new Fiber package:
Unlimited Fast Internet: download speed up to 100 Mbps
Unlimited Superfast Internet: download speed up to 1 Gbps
Unlimited Hyperfast Internet: download speed up to 5 Gbps
Your new plan will take effect immediately. Your previous plan will be charged pro rata on your next invoice.
Are you sure you want to leave the Viking ship? ⚓
Would you rather stay on board anyway? If you’d rather stay on board, we’d love to keep sailing with you! Our community, great rates, and top-notch service are here for you.
Still want to cancel your internet at home? You can do this via your My Viking account. Here’s what you need to know:
Your connection will be deactivated within the next few hours.
After cancellation, you'll receive an email within a few days with an adjusted final bill - either a pro rata invoice or a credit note if you’ve already been billed. You only pay for the period your connection was active.
Return your modem and/or Wi-Fi booster via bpost within 2 weeks. You’ll find the return label in your My Viking account.
Your mobile numbers will not be cancelled as part of this process.
