Want to switch to Mobile Vikings but keep your current number? No problem!
To successfully transfer your number, you’ll need your phone number, a working SIM card from your current provider, and a device that supports that type of SIM card. Want to transfer a business number? Then we’ll also need your customer number. You can usually find it on your invoice or bank statement.
No need to worry about double charges. As soon as your number transfer is requested, we cancel your old subscription or prepaid plan. Your new Mobile Vikings bundles will only start once your number has been successfully transferred.
Activate your SIM card as soon as you receive it. Delivery of a physical SIM card can take 3 to 5 working days, while an eSIM is available immediately.
SIM card activated? Wait until your current provider’s network stops working, this can take up to 3 working days. Then install your new SIM card in your device, and you're all set! Your number is now fully transferred to Mobile Vikings!
You can request your subscription online by first selecting the type of subscription.
Choose the option to keep your number.
Complete your order.
We’ll take care of the rest: we’ll cancel your subscription with your previous provider and handle the transfer.
Activate your SIM card once you receive it and wait for your previous provider’s network to go offline. This can take up to 3 working days.
Swap your SIM card as soon as the old network is no longer available.
Your number transfer is now complete!
You can request your prepaid card online by first selecting the type of prepaid plan.
Choose the option to keep your number.
Complete your order.
We’ll take care of your request by cancelling your subscription with your previous provider and handling the transfer.
Activate your SIM card once you receive it and wait for your previous provider’s network to go offline. This happens within 24 hours.
Swap your SIM card as soon as the old network is no longer available.
Your number transfer is now complete!
For all your Business-related questions, it’s best to take a look at the page below.
If your number transfer was rejected, there could be several reasons for it.
Are you sure you want to leave the Viking ship? ⚓
If you want to keep your number, your new provider will take care of everything. You don’t need to cancel anything yourself. Want to fully deactivate your number? You can easily do that through your My Viking account.
Prefer to stay on board after all?
We’d love to keep sailing with you! Our community, great rates, and top-notch service are always here for you.
