Number transfer rejected
Thinking of switching to Mobile Vikings? You can keep your number!
My number transfer was rejected, now what?!
There are a few reasons why your number transfer might’ve been rejected. No worries, we’ll help you sort it out!
Want to become a Viking and keep your number?
You can! Find out everything you need to know about number transfer at Mobile Vikings.
Frequently asked questions
If your number hasn’t been activated yet, just contact our helpdesk and we’ll sort it out for you!
If the number has already been activated, it’s no longer possible to change it directly. You’ll first need to cancel your current number (preferably at the end of your bundle period to avoid double charges). A few days before the end date, you can request a new number via your My Viking account and activate it on the day your old number stops.