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Kempische Steenweg 309/1, 3500 Hasselt, KBO no. 886.946.917
Skip navigation
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Mobile Vikings
  • Viking Deals
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My Viking
Mobile Vikings
My Viking
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We're here to help

What about your internet at home installation? Looking for your SIM card number? Or ready to become a Viking? No stress. You’ll find all the answers to your questions right here. Yep, all of them. Dive in!

What are you looking for?

Quickly sort it out yourself

  • Becoming a Viking
  • My internet at home or Wi-Fi isn't working
  • I'm moving
  • Installation internet at home
  • My invoice or payment invitation is incorrect
  • Install or update eSIM
  • Install or update physical SIM card
  • My mobile internet isn’t working

Did you know

You can manage a lot yourself via your My Viking account?

Think of managing your products, checking your Viking Points balance, personalising your account, and much more!

Learn more here

Need help with your device?

Whether it’s about your SIM card, data roaming, or modem – we’ll get you sorted in no time!

Device support

New at Mobile Vikings?

We’ve gathered the most searched topics by new Vikings - so you can find what you need in no time!

Learn more

Manage products

Need help setting up or changing your Mobile Vikings price plan? Below you’ll find everything you need to manage it like a pro.

To the overview

Help with calls, SMS or internet

Can’t make calls or is your mobile internet acting up? No worries! We’ve listed the most common fixes for you.

Quick fixes

Bill, usage and rates

Used more data than expected? Got questions about your invoice or a payment? We’re here to help!

To the overview

Going abroad?

Want to surf carefree and stay connected abroad? No problem at all - here are all the tips & tricks you need.

Travel tips

Mobile Vikings for your business?

Everything you need to know about your request, subscriptions, activation, and invoicing.

Back to business

Viking advantages

What are Viking Deals?

Shop via our Viking Deals partners and earn a percentage of your purchase back in Viking Points. Use those to get a discount on your Mobile Vikings bill.

More info

Something went wrong with my Viking Deal

We’d hate for you to miss out on Viking Points. So be sure to check our solutions below.

Quickly fixed!

What’s a Viking Clan?

Start a Viking Clan and everyone in your Clan gets up to 4 GB of free data every month on top of their subscription.

More info

Something’s wrong with a Clan

We’d hate for you to miss out on extra data. So make sure to check our solutions below.

Quickly fixed!

Contact us

This is usually the quickest. What's your question about?

New to Mobile Vikings
Something wrong?
Manage your products
Invoice and rates

Didn't find the answer? Then fill out the contact form. We will reply as soon as possible.

To the contact form

Chat isn’t available at the moment, but you can always get in touch via the contact form.

To the contact form

Our lines currently closed, but you can always get in touch via the contact form.

To the contact form

Take the lead, in the app!

Everything you need as a Viking within reach.

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