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Install and activate your eSIM

Activate your eSIM in no time!

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Do the checkInstallation and activationFAQ

Think twice before you start

Before you get started with eSIM, check if your device is eSIM-ready.

1

Use this tool to see whether your phone supports eSIM.

2

Are you switching from another provider? Then make sure there isn’t an old eSIM still active. If there is, remove it by following the steps provided on this page.

3

Make sure you're connected to a stable Wi-Fi network.

Install and activate your eSIM

Installing an eSIM is quick and easy! After placing your order, you’ll receive an email with a code to activate your eSIM. Once that activation is successful, you’ll get a second email containing a QR code.

Don’t scan the QR code with your camera app. That will make it unusable. Just follow the steps below.

iOS

  1. 1

    Choose Settings.

  2. 2

    Choose Mobile Data.

  3. 3

    Choose Add Data Plan.

  4. 4

    Scan the QR code.

  5. 5

    Choose Add Data Plan.

  6. 6

    Choose a label for your new data plan, in this case, Primary, and choose Continue.

  7. 7

    Choose the line you would like to use as the default for voice calls and messaging, in this case, Primary.

  8. 8

    Choose Continue.

  9. 9

    Choose Continue.

  10. 10

    Choose the default line you would like to use for mobile data, in this case, Primary.

  11. 11

    Choose Done.

Android

  1. 1

    Choose Settings.

  2. 2

    Choose Connections.

  3. 3

    Choose SIM card manager.

  4. 4

    Choose Add mobile plan.

  5. 5

    Searching for linked eSIM profiles.

  6. 6

    Choose Add using QR code.

  7. 7

    Scan the QR code on the eSIM voucher

  8. 8

    Choose Add.

  9. 9

    The eSIM profile is being downloaded. This can take up to 5 minutes.

  10. 10

    Choose OK.

Frequently asked questions

Your SIM card might not be fully activated yet. First, try restarting your device. Still not working? Then try your SIM card in another device to rule out any issues with your phone. If that doesn't solve the problem, contact our helpdesk.

Simply install and activate your eSIM — Mobile Vikings