Use the tool on this page to see whether your phone supports eSIM.
Are you switching from another provider? Then make sure there isn’t an old eSIM still active. If there is, remove it by following the steps provided on this page.
Make sure you're connected to a stable Wi-Fi network.
Download the Mobile Vikings app on your phone.
Install and activate your eSIM
Activate your eSIM in no time!
Think twice before you start
Before you get started with eSIM, check if your device is eSIM-ready.
Install and activate your eSIM
I’m already a Viking and I want a new number
When placing your order, simply select that you'd like an eSIM. Right after your order, you'll receive an email with a code to activate your eSIM. We recommend checking the setup guide below to ensure a correct installation.
I’m not a Viking yet and want to keep my number
When placing your order, indicate that you’d like to keep your current number. Right after your order, you’ll receive an email with a code to activate your eSIM. Then, check the setup guide below to install your eSIM correctly.
I’m already a Viking
Got a new smartphone, lost your device, or accidentally deleted your eSIM?
Frequently asked questions
Your SIM card might not be fully activated yet. First, try restarting your device. Still not working? Then try your SIM card in another device to rule out any issues with your phone. If that doesn't solve the problem, contact our helpdesk.