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Remove your eSIM

Need to remove your eSIM? It's as easy as that!

Topics on this page
  • Remove eSIM
  • Install eSIM
  • FAQ

Remove eSIM

Attention: If you don’t have an existing eSIM profile, you can skip the steps below.

How to remove an eSIM profile:

  1. 1

    Go to Settings

  2. 2

    Tap Mobile Data

  3. 3

    Under SIMs, select the eSIM you no longer need

  4. 4

    Tap Delete eSIM

  1. 1

    Go to Settings

  2. 2

    Scroll down and select Connections

  3. 3

    Tap SIM Manager

  4. 4

    Select the eSIM you want to remove and delete it.

Time to install!

  • Removed the unnecessary eSIM profile? Then go ahead and install your eSIM by scanning the QR code via your device settings, not via the camera app! Attention: This code can only be scanned once. So make sure to scan it through your device’s settings or a QR code scanner.

  • Followed all the steps correctly? Your eSIM is now ready to use! Something went wrong during the first scan? Don’t worry, just contact our helpdesk and we’ll help you out.

Frequently asked questions

Take a look at this page. Here you’ll find all the information you need about blocking and recovering your SIM card or device.

How can I block my SIM card and phone?

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