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Go to Settings
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Tap Mobile Data
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Under SIMs, select the eSIM you no longer need
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Tap Delete eSIM
Remove your eSIM
Need to remove your eSIM? It's as easy as that!
Remove eSIM
Attention: If you don’t have an existing eSIM profile, you can skip the steps below.
How to remove an eSIM profile:
Time to install!
Removed the unnecessary eSIM profile? Then go ahead and install your eSIM by scanning the QR code via your device settings, not via the camera app! Attention: This code can only be scanned once. So make sure to scan it through your device’s settings or a QR code scanner.
Followed all the steps correctly? Your eSIM is now ready to use! Something went wrong during the first scan? Don’t worry, just contact our helpdesk and we’ll help you out.
Frequently asked questions
Take a look at this page. Here you’ll find all the information you need about blocking and recovering your SIM card or device.