Viking illustratie

The network of Mobile Vikings

Surf and call on the best network in Belgium. As a Viking, you use the Proximus network.

5G vs. 4G

Mobile Vikings uses the Proximus network, which means Vikings can also enjoy 5G. But what exactly is the difference with 4G?

  • Lightning fast: Up to 1 Gbps, a major upgrade from the 110 Mbps you get with 4G.

  • Greener & smarter: 5G uses up to 90% less energy per GB. Great for your data and the planet!

  • Instant downloads: Download a 1 GB movie in just 8 seconds? Easy peasy.

In short: super fast internet, a smooth connection, and always ready to go. The map below shows your estimated network coverage based on the location you set.

Network settings

Do you want to select a network, switch between 4G and 5G, or choose a different network when you are abroad?

What affects network speed?

Network

The speed of your mobile data connection depends on the type of network you're connected to. The icon on your phone screen shows which connection is active, like 4G or 5G. With the phase-out of 3G, there's now more room to strengthen and expand the 4G and 5G networks.

Device

Not every device reaches the same speed. Older phones or tablets often don’t support the highest internet speeds. Want to browse using 5G? Then you’ll need a device that can handle it. Check here to see if your device is 5G-ready.

Location

The location where you use your phone has a big impact on your internet speed. The farther you are from a cell tower, the weaker the signal.

Indoors, your speed can drop because of concrete walls and ceilings, especially in newly built homes. That’s why you might experience lower speeds even in areas with full coverage. Obstacles like apartment buildings, office buildings and trees can also interfere with your connection.

Number of users

Network congestion can also affect your internet speed. Each cell tower has a maximum capacity, so the more people using it, the slower the connection can get. The 5G network does have a higher capacity, so during busy times you're likely to experience less speed loss compared to other networks.

Movement

When you are moving from one cell tower to another, like in a car or on a train, your internet speed may drop.

Your device constantly has to switch between towers, which can temporarily weaken the signal and slow down your connection.

Services

The speed you experience also depends on the apps and websites you use. A busy website may load more slowly, no matter how fast your internet connection is. Some apps use more data and can put more strain on your connection, which may impact overall performance.

Help, my network is acting weird!

My mobile internet isn't working

I can't make calls or send text messages

Connecting to the Wi-Fi network

Do you want to save mobile data and battery life? Connect your device to Wi-Fi. Below you’ll find a step-by-step guide.

iOS

  1. 1

    Go to the Start screen.

  2. 2

    Choose Settings.

  3. 3

    Choose and enable Wi-Fi.

  4. 4

    All available wireless networks within range of your Apple iPhone are listed.

  5. 5

    Choose the network to which you want to connect.

  6. 6

    If the network is not listed, make sure that the network is enabled and within range of the Apple iPhone.

  7. 7

    If this screen appears, enter the password and choose the tick symbol.

  8. 8

    If this screen does not appear, go to the next step.

  9. 9

    The Apple iPhone is now connected to the Wi-Fi network.

Android

  1. 1

    Go to the Start screen and choose settings.

  2. 2

    Choose Connections.

  3. 3

    Choose Wi-Fi and enable Wi-Fi.

  4. 4

    All available wireless networks within range of your device are listed.

  5. 5

    Choose the network to which you want to connect.

  6. 6

    If the network is not listed, make sure that the network is enabled and within range of the device.

  7. 7

    If this screen appears, enter the password and choose Connect.

  8. 8

    If this screen does not appear, go to the next step.

  9. 9

    Your device is now connected to the Wi-Fi network.

Calls & call forwarding

This is the voicemail of…

Never miss important info or the latest gossip again.

Frequently asked questions

No worries. Your phone uses the same amount of data on the 5G network as it does on 4G. The amount of data needed depends on the apps you use, not the network you are connected to.

Some apps automatically adjust the video quality based on the available network, which can result in higher data usage. For example, if you are watching a series or movie on Netflix using the 5G network, the app may stream in 4K to give you the best possible experience.

The network of Mobile Vikings