Turning voicemail on and off
You can easily turn your voicemail on or off with just one click via the product settings in your My Viking account.
Your Mobile Vikings voicemail
Missed call? Your voicemail’s got you covered!
Leave a message after the beep
Voicemail is the perfect solution for saving missed calls. If you miss a call or can’t pick up, the caller can leave a message for you to listen to later. That way, you’re always up to date, and you’ll never miss important info!
Setting up your Mobile Vikings voicemail
Listening to voicemail messages
To listen to your classic voicemail, call 1933 with your Mobile Vikings SIM card. For visual voicemail, simply open the visual inbox on your phone.
Personalising your voicemail message
Call 1933 and listen to your messages. After that, a menu will guide you through the options to personalise your voicemail (greeting, notifications, etc.).
Your voicemail PIN code
You’ll need your PIN code if you access your voicemail from another number or from abroad.
Voicemail abroad
This is the voicemail of... I’m 100% on holiday, so don’t call me. Leave a message!
Listening abroad
To listen to your voicemail from abroad, call +32 456 19 19 33. You’ll need your voicemail PIN code for this.
Forgot your PIN code?
You set your voicemail PIN the first time you activated it. Forgot it? No worries: type #145# on your phone and press the call button. You’ll receive your PIN code in a free text message.
Turning it on or off
You can easily switch your voicemail on or off with just one click via the product settings in your My Viking account.
Costs
Within the European Union, calling your voicemail is free. Outside the EU, you’ll pay the local rate for an outgoing call. You can find those rates on our roaming page.
VoLTE & VoWifi
VoLTE
VoLTE uses the 4G network for calls. This brings advantages like faster call setup, improved call quality, and the ability to use mobile data while calling. Perfect for situations like hands-free calls while using a navigation app at the same time.
VoWifi
VoWiFi, on the other hand, uses your Wi-Fi connection for incoming and outgoing calls. This is especially handy in places where mobile coverage is limited but a stable Wi-Fi network is available, like buildings with thick walls or basements. That way, you stay reachable anywhere.
Good to know
If your device supports both technologies, it will automatically choose the best available option, usually preferring VoLTE. If the 4G signal is weak, your phone will switch to VoWiFi to maintain call quality.
Both VoLTE and VoWiFi are free to activate, and calls are simply deducted from your call bundle or call credit as usual. Just make sure your device is compatible and that the features are enabled in your phone’s settings.
Visual voicemail
Visual voicemail gives you an easy-to-use inbox on your phone where you can see all your voicemail messages at a glance.