If you use bank transfer, don't forget to top up your SIM card before the long weekend as banks will be closed from Saturday to Monday.

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Check our Help & Support page. Most likely, you can find an answer to your question. If not, please contact us.

078 353 033

Mon - Fri 08.30 - 12.00 / 12.30 - 17.00
During weekends and on public holidays, you cannot reach our helpdesk by phone. But you can reach us via email, Facebook and Twitter however.

Address: Corda Campus, Kempische Steenweg 309 box 1, 3500 Hasselt, Belgium
Fax: 011 717 433

SIM card lost or stolen?

No worries! You can block it online and request a replacement SIM card immediately.


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