Check our Help & Support page. Most likely, you can find an answer to your question. If not, please contact us.

078 353 033

Mon - Fri 08.30 - 12.00 / 12.30 - 17.00
During weekends and on public holidays, you cannot reach our helpdesk by phone. But you can reach us via email, Facebook and Twitter however.

Address: Corda Campus, Kempische Steenweg 309 box 1, 3500 Hasselt, Belgium
Fax: 011 717 433

SIM card lost or stolen?

No worries! You can block it online and request a replacement SIM card immediately.


As you're reading this, we're activating your SIM card.

So now time has come

Insert your SIM card into your phone. The default PIN code is 1111. Use this the first time and set up a new PIN code afterwards.

How about topping up and setting up your phone in the meantime?


Are you sure?

Delete the following?