No need for an elaborate setup before you begin.
What you can do: find a connection point with a power socket nearby, and keep your Mobile Vikings app close, you’ll need it soon.
But for now: sit back & relax!
Self-installation of your internet at home
DIY is your middle name. Or not, either way, installing your internet at home yourself is a total breeze!
Super fast, super easy
Set up your internet at home yourself, quickly and easily. Bpost delivers everything you need within 3 to 5 working days. The self-installation takes about 30 minutes, so you’ll be online in no time!
Preparation is key!
Ready to install?
Received your modem? Install it whenever it suits you. Just follow the instructions on the packaging and the guide below.
Not going to plan? We’ve got you.
No stress: you can always rely on our handy installation guide above. Still running into issues? We’ve got your back. Just get in touch with our helpdesk, we’re here to help you get set up.
After installation: what to expect
Usage
You’ll find your exact usage listed on your monthly bill.
Your first payment
Your invoice or payment invitation will arrive on the 4th, 12th, 20th or 28th of the month, depending on when your bundle renews. You’ll receive your first bill on the first billing date after that renewal. For internet, you only start paying once your modem is up and running and your line is active.
No need to do anything, we’ll take care of that check for you.
Issues with your internet or Wi-Fi signal?
