Internet box
Modem problems
Experiencing issues with your modem or internet connection? No worries, we help you step-by-step!
Which type of modem do you have?
View the image to quickly identify your modem type. Click on your modem type to start the troubleshooting steps. Not sure which modem you have?
You can find this information in your My Viking account.
internet box+
B Box
Issues with your Wi-Fi booster
Do you have an issue with your Wi-Fi booster? It is solved in no time!