Number transfer rejected

Thinking of switching to Mobile Vikings? You can keep your number!

My number transfer was rejected, now what?!

There are a few reasons why your number transfer might’ve been rejected. No worries, we’ll help you sort it out!

Want to become a Viking and keep your number?

You can! Find out everything you need to know about number transfer at Mobile Vikings.

All about number transfer

Frequently asked questions

If your number hasn’t been activated yet, just contact our helpdesk and we’ll sort it out for you!

If the number has already been activated, it’s no longer possible to change it directly. You’ll first need to cancel your current number (preferably at the end of your bundle period to avoid double charges). A few days before the end date, you can request a new number via your My Viking account and activate it on the day your old number stops.

Number transfer rejected

My number transfer was rejected, now what?!

Not possible due to an ongoing contract

You’ve entered incorrect details

There’s already a number transfer request in progress

Your number is no longer active

Want to become a Viking and keep your number?

Frequently asked questions

I’d rather get a new number after all. Is that still possible?

I can’t take over the number after all. Can I cancel my order?

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