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VTM Go+ & Mobile Vikings

Everything you need to know: linking, billing, cancellation and frequently asked questions.

Topics on this page
  • Overview
  • Activation
  • Already a subscription?
  • Costs
  • Subscriptions and plans
  • Billing
  • Cancellation
  • Frequently asked questions

Overview

VTM GO+ is VTM’s streaming service with Flemish series, films and live TV. Link VTM GO+ to your Mobile Vikings account and pay only €3.95/month instead of €4.95. Your €1 monthly discount is automatically applied to your Mobile Vikings bill.

VTM GO+ is available for both new and existing customers. To benefit from the Mobile Vikings discount, you need an active Mobile Vikings subscription (mobile and/or internet).

Activation

To link VTM GO+, you need an active Mobile Vikings subscription.

  1. 1

    Log in to your My Viking account.

  2. 2

    Go to Linked services.

  3. 3

    Select VTM GO+ and follow the steps.

  4. 4

    In the final step, you will be redirected to the VTM GO+ website to complete the linking process.

Already have a VTM GO+ subscription?

No problem! When you link VTM GO+ to Mobile Vikings:

  • Your existing subscription will automatically be paused. This way, you avoid paying twice.

  • You keep access to VTM GO+.

  • You will benefit from the €1 monthly Mobile Vikings discount.

Costs

Link VTM GO+ to your Mobile Vikings account and pay only €3.95/month instead of €4.95. The €1 monthly discount is not applied directly to your VTM GO+ subscription, but is deducted from your monthly Mobile Vikings bill.

Subscriptions and plans

There is only one subscription available. No different plans, packages or price levels exist, meaning upgrading or downgrading is not applicable.

Billing

  • When you link VTM GO+ to your Mobile Vikings account, you receive a consolidated bill for both your Mobile Vikings product(s) and VTM GO+.

    This consolidated bill groups all costs into one clear and easy-to-read invoice.

  • The €1 discount is not applied directly to your VTM GO+ subscription. Instead, it is deducted from your monthly consolidated bill.

Cancellation

You can cancel your VTM GO+ subscription at any time via My Viking → Linked services. The cancellation is scheduled at the end of your current billing period. You will keep access to VTM GO+ until that date.

What happens after cancellation?

  • If you already had a VTM GO+ subscription before linking:
    After cancellation in My Viking, your subscription will be automatically reactivated directly with VTM GO+.

  • If you did not have a VTM GO+ subscription before linking:
    The link is fully removed, and you will need to reactivate VTM GO+ directly via VTM GO+ if you want to start again.

Frequently asked questions

To link a connected service (such as Disney+, VTM GO+, DAZN Viking Pass or Deezer) to your account, you need an active Mobile Vikings subscription (mobile or internet).

Do you only have a prepaid card? In that case, linking a connected service is unfortunately not possible.

I don’t see “Linked services” in My Viking. What now?

Yes, you can link VTM GO+ once your first Mobile Vikings subscription is active. During activation, you will automatically receive an email with the necessary instructions to complete the linking process.

Can I link VTM GO+ if I’m not yet a Mobile Vikings customer?

Movie or series buffering at the worst possible moment? No stress! Here’s how to get your streaming back on track in no time:

  • Go for a cable: Connect your TV directly to your modem using a LAN cable. Sounds old-school, but it gives you the most stable connection guaranteed.

  • Enable your 'Limited' network: Is a cable not an option? Simply enable your 2.4GHz Limited network. Find out exactly how to set this up in our guide on changing your Wi-Fi channel. Connect your TV to this network, and you’ll notice a much more stable connection for some external devices right away!

How can I improve my streaming quality?

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💡 You do not need to cancel your existing VTM GO+ subscription yourself.

Important: If you already have a VTM GO+ account, make sure to use the same email address in the final step. If you use a different email address, your existing subscription will not be paused.

Got Viking points? Then they'll be applied to your invoice automatically.

Stopping your Mobile Vikings subscription

If you cancel all your Mobile Vikings products (mobile and/or internet), your VTM GO+ link will also be automatically terminated, as an active Mobile Vikings service is required to maintain the link.