Purple Viking (Deals)

Claim your Viking Points

Didn't receive Viking Points after your purchase through Viking Deals? Submit a claim!

Where are my Viking Points?

No confirmation email or Viking Points after 72 hours? Check your My Viking account to see if your purchase has been registered. If your purchase isn’t listed in your Viking Points overview either, you can easily submit a claim.

How do I submit a claim?

  1. 1

    Go to ‘Viking Points’ in your My Viking account and click on ‘Didn’t receive Viking Points?

  2. 2

    Select the partner for which you want to submit a claim.

  3. 3

    Select the date of your purchase.

    Can’t select your purchase date? Then you probably made a mistake during the Viking Deal process. But no worries, mistakes happen! ;-) You can bypass this once by selecting the checkbox “show all dates” at the bottom of the calendar.

  4. 4

    Fill in the following details from your purchase:

    a) Order number

    b) Invoice

    c) Category

    d) Amount excl. VAT

  5. 5

    Click ‘confirm’ and your claim will be submitted!

Depending on the partner, it typically takes 6 to 12 weeks to process your claim. This also accounts for possible return periods.

Why was my claim rejected?

Frequently asked questions