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Subscriptions

A subscription with a state-of-the-art data offer and unique Viking advantages on top? Choose the Mobile Vikings subscription that will suit you perfectly.

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  • {{ option.description }} €{{ option.price }}
€{{ SelectorCtrl.totalPrice }} per month
{{ selected_option }}{{ $last ? '' : ', '}}, unlimited text messages, and free calls to other Vikings  I want this subscription! I'm a Viking and I want this
Viking advantage Only valid for calls started within Belgium. Fair use policy: 60 free calling minutes per day to other Mobile Vikings in Belgium.
For all calls, the first minute will be fully charged. After that, per second.

What you need to know

When?

Every month, your payment invitations will be delivered straight to your mailbox. But in case you prefer the old school paper version, we’ll make sure you get it too.

How do I need to pay?

You pay your bills the Viking way: as profitable as possible! Still have Viking Points? Those will automatically be used first. You’ll then see the outstanding amount on your invoice/payment invitation.

Keep in mind that if you want a Mobile Vikings subscription, you'll have to set up your Easy Payment too.

Viking Points

You easily earn Viking Points which you use to settle (part of) your bill. How? By referring a new Mobile Viking and with the Viking Deals.

More information

Notifications

Have you used more than your bundle contained? Not to worry: via email and SMS we’ll keep you up to date:

  • when you’re about to go outside of your bundle.
  • when you’re making costs outside of your bundle.
  • and an extra notification for every € 10 you're spending outside of your bundle.

Viking App

Meanwhile, you keep a close eye on your usage with the Viking App and our website. So, you’ll always have your finger on the pulse. Besides, your next invoice/payment invitation will always provide you with a clear overview.

Out of bundle

Knowing your out-of-bundle rates might be convenient, right?

  • You'll call at € 0.20 / min.
    Calculated per second, with a minimum of 60 seconds. In Belgium, to a Belgian number.
  • You'll text at € 0.10 / text
    Sent from Belgium, to a Belgian number.
  • You'll surf at € 0.10 / MB
    In Belgium, calculated per kilobyte.
  • Sending MMS will be € 0.24 / MMS
    Sent from a network in Belgium to a Belgian number.

Viking App

The free Viking App allows you to always stay tuned to your usage: no more surprises, ever again.

More information

Roaming

When you’re abroad, calling and texting is automatically available. But data roaming has to be activated manually in your phone’s settings. In the EU1 all of your roaming usage will be deducted from your subscription bundle. Additional roaming costs will be available on your next payment invitation.

More information about roaming >

Call to a foreign country

This is calling or sending an SMS to a foreign number whilst you're in Belgium.

  SMS MMS Voice calls
EU countries (1) € 0.20 € 0.50 € 0.50/min
Other countries (2) € 0.20 € 0.50 € 1.00/min
Calling minutes are counted from the first second of each minute started

1 see EU country list
2 The following countries and networks are not reachable: Antarctica, East Timor, Emsat, Euro Sat, Global Sat, Inmarsat, International Free Phone, International Networks, Iridium, Nauru, St Helena

Viking App

The free Viking App allows you to always stay tuned to your usage: no more surprises, ever again.

More information

Special numbers

These costs will appear on your next payment invitation.

1xx numbers, 0800 numbers free (only works in Belgium)
premium SMS cost advertised with the premium number
070-numbers Max. 0.30 €/min.
078-numbers 0.20 €/min. + € 0.07 connection costs
1204, 1304, 1404, 1207, 1307, 1407, 1212, 1313, 1414 0.15 €/min., on top of the cost advertised with the number
090x-numbers cost advertised with the number

Viking Care

You’ll be supported by the best helpdesk in Belgium. All of your questions via telephone, email or social media: solutions instantly delivered. Accompanied by a big smile.

More information

From a prepaid SIM card to a subscription

Swap your prepaid SIM card for a subscription? It’s easy as pie: just flip a switch in your settings. Swap the other way obviously is possible as well.

New number

Signing up for a new subscription is pretty straightforward. You don't need anything special. For a new number, we charge € 15 as administrative costs.

I want to keep my current number

Transferring your number to Mobile Vikings is a piece of cake: we take care of all administration involved.

What do you need?

  • The details of the subscription with your current operator (listed on your contract or payment invitation).
  • Don’t forget to check whether there’s an annulation fee in your current contract.

Viking Care

You’ll be supported by the best helpdesk in Belgium. All of your questions via telephone, email or social media: solutions instantly delivered. Accompanied by a big smile.

More information

Setup wizard

So you’ve activated your SIM card, you’ve installed it in your phone… And nothing happens. Something’s not right: you can’t connect to the mobile Internet.

Correct: sometimes a device is unable to automatically configure the Mobile Vikings settings. No need to panic though. We’ve built a wizard that will guide you through the configuration of your phone effortlessly. Easy as pie.

Go to the setup wizard >

Still having issues?

Make sure to contact our helpdesk. Our Viking Care agents will gladly be of assistance.

Viking Care

You’ll be supported by the best helpdesk in Belgium. All of your questions via telephone, email or social media: solutions instantly delivered. Accompanied by a big smile.

More information

Free mobile communication

That's the ultimate goal at Mobile Vikings. Thanks to the Viking advantage, all Mobile Vikings call and text each other free of charge. In addition, it's super easy to earn Viking Points. You use those to settle (part of) your next payment invitation.

1

Viking advantage All Belgian Mobile Vikings call and text each other free of charge. 1,800 calling minutes and 9,000 SMS each month, on top of your top-up.

2

Refer a friend After his/her first paid bill you’ll receive 15 Viking Points. You use those as a discount on your own bill(s).

3

Viking Deals For each purchase with one of our partners part of the purchase amount is reimbursed in Viking Points. That means a discount on your bill, time and time again.

Frequently asked questions

  • How can I configure and check my voicemail?
  • Can a legal entity (vzw, company, etc.) request a prepaid SIM card?
  • Why didn't I receive the correct amount of Viking Points?
  • Why are my Viking Points still pending? And for how long will they be?
  • Why haven't I received any Viking Points yet?

More frequently asked questions

‹ backHow can I configure and check my voicemail?

To configure and listen to your voice mail, you call 1996 or 1933. You will first be given the option to configure a password, then to give your name and then to record a full message. This setting also gives you the option to receive a text message each time a spoken message is left on your voicemail.

You can also decide after how many seconds your voicemail is activated (by default, this should be after 20 sec.). The options are 5, 10, 15, 20, 25 and 30 seconds. A few examples:

  • To activate your voicemail after 30 seconds of ringing, enter (*)*61*+32486191996**30# and press 'call';
  • To activate your voicemail after 25 seconds of ringing, enter (*)*61*+32486191996**25# and press 'call'; etc.

Redirect to your voicemail either via the settings of your phone or by entering the following codes (please note: replace the number '32486191996' in the code of the examples below by the phone number to which you want to redirect):

  • (*)*61*+32486191996# and press call - voicemail active when you don't answer the call;
  • (*)*62*+32486191996# and press call - voicemail active when there is no network or if your device is switched off;
  • (*)*67*+32486191996# and press call - voicemail active when the line is busy;

(*) means that you have to enter two asterisks for some devices

When abroad, you might want to turn your voice mail off. If some people end up on your voice mail, your device makes an outgoing call to the voice mail servers in Belgium, which could end up being a considerable cost.


Your voicemail can be switched off by entering the code ((#)#002# and then pressing the call button. Even if your mobile phone is switched off, your contacts will not be redirected to your voicemail in this case. To switch your voicemail back on, enter the code (*)*61* followed by the number of the voicemail exchange (+32486191996), two asterisks, the number of seconds after which your voicemail must be activated (5, 10, 15, 20, 25 of 30 sec.) and a hash. An example: (*)*61*+32486191996**30#

When abroad, call 0032486191996. This call is free of charge in the EU. Outside of the EU, it will be charged at the rate of a normal call in that country.

‹ backCan a legal entity (vzw, company, etc.) request a prepaid SIM card?

That's not possible. A legal entity can only request a subscription.

‹ backWhy didn't I receive the correct amount of Viking Points?

Don't panic, please be patient until the Viking Points are added to your Wallet. In some cases, you may still receive the correct amount.
If this is not the case, please send the order confirmation (with the date and time of the email) and your invoice to info@mobilevikings.com.

‹ backWhy are my Viking Points still pending? And for how long will they be?

After a purchase, your Viking Points will be pending for at least 30 days (60 if your purchase was at Zalando).

For a reservation, booking, or flight, your Viking Points will be pending for at least 8 to 12 weeks after you're back from your trip. That's because our partner needs time to correctly handle your reservation, booking, or flight.

‹ backWhy haven't I received any Viking Points yet?

 

Due to technical reasons, it could take up to 24 hours for your Viking Points to be added to your Viking Wallet.

Haven't received any Viking Points yet? Be sure to send your order confirmation (with the date and the time at which the email was sent) and your invoice to info@mobilevikings.com

Ask a question

Ask a service desk Viking

  • 1976
    (free, only for Mobile Vikings SIM cards)
  • 078 353 033
    (local tariff)
  • Opening hours:
    Monday till Friday
    08:30 – 12:00
    12:30 – 17:00

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