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Subscriptions

A subscription with a state-of-the-art data offer and unique Viking advantages on top? Choose the Mobile Vikings subscription that will suit you perfectly.

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  • {{ option.description }} €{{ option.price }}
€{{ SelectorCtrl.totalPrice }} per month
{{ selected_option }}{{ $last ? '' : ', '}}, unlimited text messages, and free calls to other Vikings  I want this subscription! I'm a Viking and I want this
Viking advantage Only valid for calls started within Belgium. Fair use policy: 60 free calling minutes per day to other Mobile Vikings in Belgium.
For all calls, the first minute will be fully charged. After that, per second.

What you need to know

When?

Every month, your payment invitations will be delivered straight to your mailbox. But in case you prefer the old school paper version, we’ll make sure you get it too.

How do I need to pay?

You pay your bills the Viking way: as profitable as possible! Still have Viking Points? Those will automatically be used first. You’ll then see the outstanding amount on your invoice/payment invitation.

Keep in mind that if you want a Mobile Vikings subscription, you'll have to set up your Easy Payment too.

Viking Points

You easily earn Viking Points which you use to settle (part of) your bill. How? By referring a new Mobile Viking and with the Viking Deals.

More information

Notifications

Have you used more than your bundle contained? Not to worry: via email and SMS we’ll keep you up to date:

  • when you’re about to go outside of your bundle.
  • when you’re making costs outside of your bundle.
  • and an extra notification for every € 10 you're spending outside of your bundle.

Viking App

Meanwhile, you keep a close eye on your usage with the Viking App and our website. So, you’ll always have your finger on the pulse. Besides, your next invoice/payment invitation will always provide you with a clear overview.

Out of bundle

Knowing your out-of-bundle rates might be convenient, right?

  • You'll call at € 0.20 / min.
    Calculated per second, with a minimum of 60 seconds. In Belgium, to a Belgian number.
  • You'll text at € 0.10 / text
    Sent from Belgium, to a Belgian number.
  • You'll surf at € 0.10 / MB
    In Belgium, calculated per kilobyte.
  • Sending MMS will be € 0.24 / MMS
    Sent from a network in Belgium to a Belgian number.

Viking App

The free Viking App allows you to always stay tuned to your usage: no more surprises, ever again.

More information

Roaming

When you’re abroad, calling and texting is automatically available. But data roaming has to be activated manually in your phone’s settings. In the EU1 all of your roaming usage will be deducted from your subscription bundle. Additional roaming costs will be available on your next payment invitation.

More information about roaming >

Call to a foreign country

This is calling or sending an SMS to a foreign number whilst you're in Belgium.

  SMS MMS Voice calls
EU countries (1) € 0.20 € 0.50 € 0.50/min
Other countries (2) € 0.20 € 0.50 € 1.00/min
Calling minutes are counted from the first second of each minute started

1 see EU country list
2 The following countries and networks are not reachable: Antarctica, East Timor, Emsat, Euro Sat, Global Sat, Inmarsat, International Free Phone, International Networks, Iridium, Nauru, St Helena

Viking App

The free Viking App allows you to always stay tuned to your usage: no more surprises, ever again.

More information

Special numbers

These costs will appear on your next payment invitation.

1xx numbers, 0800 numbers free (only works in Belgium)
premium SMS cost advertised with the premium number
070-numbers Max. 0.30 €/min.
078-numbers 0.20 €/min. + € 0.07 connection costs
1204, 1304, 1404, 1207, 1307, 1407, 1212, 1313, 1414 0.15 €/min., on top of the cost advertised with the number
090x-numbers cost advertised with the number

Viking Care

You’ll be supported by the best helpdesk in Belgium. All of your questions via telephone, email or social media: solutions instantly delivered. Accompanied by a big smile.

More information

From a prepaid SIM card to a subscription

Swap your prepaid SIM card for a subscription? It’s easy as pie: just flip a switch in your settings. Swap the other way obviously is possible as well.

New number

Signing up for a new subscription is pretty straightforward. You don't need anything special. For a new number, we charge € 15 as administrative costs.

I want to keep my current number

Transferring your number to Mobile Vikings is a piece of cake: we take care of all administration involved.

What do you need?

  • The details of the subscription with your current operator (listed on your contract or payment invitation).
  • Don’t forget to check whether there’s an annulation fee in your current contract.

Viking Care

You’ll be supported by the best helpdesk in Belgium. All of your questions via telephone, email or social media: solutions instantly delivered. Accompanied by a big smile.

More information

Setup wizard

So you’ve activated your SIM card, you’ve installed it in your phone… And nothing happens. Something’s not right: you can’t connect to the mobile Internet.

Correct: sometimes a device is unable to automatically configure the Mobile Vikings settings. No need to panic though. We’ve built a wizard that will guide you through the configuration of your phone effortlessly. Easy as pie.

Go to the setup wizard >

Still having issues?

Make sure to contact our helpdesk. Our Viking Care agents will gladly be of assistance.

Viking Care

You’ll be supported by the best helpdesk in Belgium. All of your questions via telephone, email or social media: solutions instantly delivered. Accompanied by a big smile.

More information

Free mobile communication

That's the ultimate goal at Mobile Vikings. Thanks to the Viking advantage, all Mobile Vikings call and text each other free of charge. In addition, it's super easy to earn Viking Points. You use those to settle (part of) your next payment invitation.

1

Viking advantage All Belgian Mobile Vikings call and text each other free of charge. 1,800 calling minutes and 9,000 SMS each month, on top of your top-up.

2

Refer a friend After his/her first paid bill you’ll receive 15 Viking Points. You use those as a discount on your own bill(s).

3

Viking Deals For each purchase with one of our partners part of the purchase amount is reimbursed in Viking Points. That means a discount on your bill, time and time again.

Frequently asked questions

  • Does Mobile Vikings support the 4G network?
  • Here, Jens!
  • I already had a subscription before 10/7/2017. Will the remaining minutes of my Viking advantage also be automatically converted to mobile data?
  • I ordered a SIM card with subscription. Does it have a month bundle?
  • How do I get rid of the 3 beeps when I make a call?

More frequently asked questions

‹ backDoes Mobile Vikings support the 4G network?

Mobile Vikings uses the network of mobile provider Telenet Group. Telenet owns the BASE network, but we still use BASE's side of the network. Telenet and BASE a re still on separate networks, so coverage cannot be compared among Telenet SIM cards. But you CAN compare coverage with a BASE SIM card.

That is why Vikings also surf the fast 4G network. Are you keen to find out whether 4G is available where you are? Then check out this map. If you are at a location where 4G is offered, it will be displayed on the screen of your smartphone as '4G' or 'LTE'.

Telenet Group currently uses a frequency of 1800 MHz for its 4G network. If you buy a device with a 4G function, make sure that it supports this frequency. This is especially important for devices bought abroad. The local frequencies may be different from those offered in Belgium or even Europe.

 

‹ backHere, Jens!

None

‹ backI already had a subscription before 10/7/2017. Will the remaining minutes of my Viking advantage also be automatically converted to mobile data?

No, the free calling minutes to other Vikings you receive every month, will not be automatically converted to mobile data for the next month. This will only happen to the minutes in your subscription bundle.

Watch out: this advantage only applies to subscriptions that were contracted before 10/7/2017.

‹ backI ordered a SIM card with subscription. Does it have a month bundle?

Yes, and it is valid from the moment your subscription is activated. Note that we are not talking about calendar months here. For example, let’s say you activated your subscription on 14 September. Your month bundle is then valid until 14 October.

Only valid if you signed up for a subscription before 10/07/2017: every new month (at each new bundle), you'll receive 5 extra megabytes for every unused calling minute from your previous bundle. This extra mobile data will remain valid for a whole month.

‹ backHow do I get rid of the 3 beeps when I make a call?

These three beeps are called the MNP Beep, a feature designed to you're calling a number registered on a different network. So: No Mobile Viking This is how you deactivate the beep:

1. Call 1966
2. Press 4 to change the MNP Beep settings
3. Press 1 to deactivate the MNP BEEP

Do you still have questions left? Don't hesitate to contact us.

Ask a question

Ask a service desk Viking

  • 1976
    (free, only for Mobile Vikings SIM cards)
  • 078 353 033
    (local tariff)
  • Opening hours:
    Monday till Friday
    08:30 – 12:00
    12:30 – 17:00

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