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Prepaid

A prepaid SIM card with all the advantages of a subscription, a state-of-the-art data offer and unique Viking advantages on top? Choose the Mobile Vikings prepaid SIM card that will suit you perfectly: call more or surf more.

€ 10

focus: calling
Data 500 MB
Text messages 500
Calling ± 50 min. € 0.2/min
Viking advantage 9000 SMS + 1800 min. To Belgian Mobile Vikings

€ 15

focus: calling
Data 2 GB
Text messages 2000
Calling ± 100 min. € 0.15/min
Viking advantage 9000 SMS + 1800 min. To Belgian Mobile Vikings

€ 25

focus: calling
Data 3 GB
Text messages 3000
Calling ± 200 min. € 0.125/min
Viking advantage 9000 SMS + 1800 min. To Belgian Mobile Vikings

€ 50

focus: calling
Data 5 GB
Text messages 5000
Calling ± 1000 min. € 0.05/min
Viking advantage 9000 SMS + 1800 min. To Belgian Mobile Vikings

€ 10

focus: data
Data 1000 MB
Text messages 500
Calling ± 25 min. € 0.4/min
Viking advantage 9000 SMS + 1800 min. To Belgian Mobile Vikings

€ 15

focus: data
Data 4 GB
Text messages 2000
Calling ± 50 min. € 0.3/min
Viking advantage 9000 SMS + 1800 min. To Belgian Mobile Vikings

€ 25

focus: data
Data 6 GB
Text messages 3000
Calling ± 100 min. € 0.25/min
Viking advantage 9000 SMS + 1800 min. To Belgian Mobile Vikings

€ 50

focus: data
Data 10 GB
Text messages 5000
Calling ± 500 min. € 0.1/min
Viking advantage 9000 SMS + 1800 min. To Belgian Mobile Vikings
Viking advantage Only valid for calls started within Belgium. Fair use policy: 60 free calling minutes per day to other Mobile Vikings in Belgium. For all calls, the first minute will be fully charged. After that, per second.

What you need to know

Your bundle is valid for 1 month: from one specific calendar date to the same one in the following month. From December 5th to January 5th, for instance. After your bundle has expired, the following rates will apply:

  • Calling will be € 0.2 / min for voice focus, and € 0.4 / min for data focus.
    Charged per second, with a minimum of 60 seconds.
  • Sending SMS will be € 0.10 / SMS
    Sent from a network in Belgium to a Belgian number
  • Mobile surfing will be € 0.10 / MB
    Charged per kilobyte
  • Sending MMS will be € 0.24 / MMS
    Sent from a network in Belgium to a Belgian number.

These costs will be deducted from your remaining calling credit. Until you top up again, obviously.

Viking App

The free Viking App allows you to always stay tuned to your usage: no more surprises, ever again.

More information

Special numbers

1xx numbers, 0800 numbers free (only works in Belgium)
premium SMS cost advertised with the premium number
070-numbers Max. 0.30 €/min.
078-numbers 0.20 €/min. + € 0.07 connection costs
1204, 1304, 1404, 1207, 1307, 1407, 1212, 1313, 1414 0.15 €/min., on top of the cost advertised with the number
090x-numbers cost advertised with the number

Viking Care

You’ll be supported by the best helpdesk in Belgium. All of your questions via telephone, email or social media: solutions instantly delivered. Accompanied by a big smile.

More information

Setup wizard

So you’ve activated your SIM card, you’ve installed it in your phone… And nothing happens. Something’s not right: you can’t connect to the mobile Internet.

Correct: sometimes a device is unable to automatically configure the Mobile Vikings settings. No need to panic though. We’ve built a wizard that will guide you through the configuration of your phone effortlessly. Easy as pie.

Go to the setup wizard >

Still having issues?

Make sure to contact our helpdesk. Our Viking Care agents will gladly be of assistance.

Viking Care

You’ll be supported by the best helpdesk in Belgium. All of your questions via telephone, email or social media: solutions instantly delivered. Accompanied by a big smile.

More information

Roaming

Roaming is calling, texting or surfing mobile while you’re abroad and is activated automatically.

  • When you still have calling minutes, sms and mobile data in your bundle any calling minutes, SMS and mobile data you use abroad, will be deducted from your bundle.
  • When you have no SMS or mobile data in your bundle left, the standard national rates will apply. If you have no calling credit left, you won’t be able to roam.

More information about roaming >

Call to a foreign country

This is calling or sending an SMS to a foreign number whilst you're in Belgium.

  SMS MMS Voice calls
EU countries (1) € 0.20 € 0.50 € 0.50/min
Other countries (2) € 0.20 € 0.50 € 1.00/min
Calling minutes are counted from the first second of each minute started

1 see EU country list
2 The following countries and networks are not reachable: Antarctica, East Timor, Emsat, Euro Sat, Global Sat, Inmarsat, International Free Phone, International Networks, Iridium, Nauru, St Helena

Viking App

The free Viking App allows you to always stay tuned to your usage: no more surprises, ever again.

More information

Free mobile communication

That's the ultimate goal at Mobile Vikings. Thanks to the Viking advantage, all Mobile Vikings call and text each other free of charge. In addition, it's super easy to earn Viking Points. You use those to settle (part of) your next payment invitation.

1

Viking advantage All Belgian Mobile Vikings call and text each other free of charge. 1,800 calling minutes and 9,000 SMS each month, on top of your top-up.

2

Refer a friend After his/her first top-up you’ll receive 15 Viking Points. You use those as a discount on your own top-up(s).

3

Viking Deals For each purchase with one of our partners part of the purchase amount is reimbursed in Viking Points. That means a discount on your top-up, time and time again.

  • How can I activate 4G on my smartphone or tablet?

    If you have a device that supports 4G and you are in a 4G zone, the only question remaining is how to activate 4G. The settings can vary slightly, but the following steps apply to most devices:

    • Apple (iPad, iPhone 5, 5s, 5c, 6, 6 Plus): Settings > Mobile data > select "Enable 4G".
    • Samsung (Android): Settings > More settings > Mobile networks > Network mode > select 4G, LTE or an automatic network selection.
    • HTC (Android): Settings > Mobile networks > Network mode > select 4G, LTE or an automatic network selection.
    • Sony (Android): Settings > Wireless and networks > Mobile networks > Network mode > select 4G, LTE or an automatic network selection.
    • Nokia (Windows Phone 8): Settings > Mobile networks > Highest connection speed > LTE.

    If, despite configuring the correct settings and being in the right location, you are unable to activate 4G, please contact our customer care team.

  • What do I need to do when my SIM card has been stolen or lost?

    If your SIM card has been stolen or is lost, you have the possibility to block the SIM card and request a new one on your account. To do so, go to 'Settings' > 'SIM settings' or go directly to the page via this link.

    If you request a new SIM card, it will be sent to you by regular mail free of charge. You will of course keep your phone number and your remaining calling credit. To block your device we need some extra information: what was the type of device; where did you lose your device (city); what was the time when you lost it (day and time) and what is the device's IMEI number? The IMEI number is stated on the packaging or purchase invoice of your device.

  • How can I contact the Mobile Vikings customer service?

    Do you have a pressing question? Just send us an email to info@mobilevikings.com or call 078/35 30 33. Do you have a Mobile Vikings SIM card? Then call the number 1976 free of charge.
    Because we, as modern Vikings, also sail with the social media ship, it's very easy to contact us by Facebook and Twitter

    And last but not least, you can send us a vacation post card to Mobile Vikings, Corda Campus, Kempische Steenweg 309 bus 1 in 3500 Hasselt.

  • How can I activate 4G on my smartphone or tablet?

    If you can't connect to the mobile in general click here.

    If you don't have connection with the 4G/LTE network, but you do have a connection with 2G/3G-networks, please proceed below:

    In order to surf using 4G, you need three things:

     

     

    Checked all three, but still no 4G? If you're only connecting with 2G/3G (seen as E, 3G, H or H+) your network mode probably doesn't have 4G enabled. You can check this in your device.

    • Apple (iPad, iPhone 5, 5s, 5c, 6, 6 Plus): Settings > Mobile data > select "Enable 4G". 
    • Samsung (Android): Settings > More settings > Mobile networks > Network mode > select 4G, LTE or an automatic network selection.
    • HTC (Android): Settings > Mobile networks > Network mode > select 4G, LTE or an automatic network selection.
    • Sony (Android): Settings > Wireless and networks > Mobile networks > Network mode > select 4G, LTE or an automatic network selection.
    • Nokia (Windows Phone 8): Settings > Mobile networks > Highest connection speed > LTE or 4G.

     

    If your network mode is set correctly, and you still can't connect to 4G, please contact our colleagues from customer care so they can help you out!

  • What do the Mobile Vikings subscriptions (after 10/7/2017) include?

    Well, from now on, you’re no longer bound by fixed bundles in subscriptions. You choose your own amount of mobile data and calling minutes. You can find all possible combinations here.

    Of course, you can keep on texting as usual since you don’t have to choose your own amount there. You have unlimited texts. On top of that, you also get 60 calling minutes a day to other Vikings for free!

  • More frequently asked questions
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Write us

Monday till Friday 08:30 - 12:00 & 12:30 - 22:00
Weekends 10:00 - 22:00
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Call us

Monday till Friday 08:30 - 12:00 & 12:30 - 17:00

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