--- title: "Wi-Fi boosters: better coverage throughout your home" description: "Struggling with weak Wi-Fi? A Wi-Fi booster gives you stable internet in every corner of your home. Learn how it works, where to place it, and how to install it." category: "BROADBAND" siteName: "Mobile Vikings" lang: "en" canonical: "https://mobilevikings.be/en/support/wi-fi-boosters" --- # All about Wi-Fi boosters Extend your Wi-Fi signal, even to the farthest corner of your home! ## Give your Wi-Fi a boost! A Wi-Fi booster gives your signal that extra push it needs for stable internet, even in spots where you’d normally have no coverage. So you can enjoy fast, reliable internet all throughout your home, worry-free. You can easily order Wi-Fi boosters via your [My Viking account](https://mobilevikings.be/en/my-viking/lines/network). ## Yes please, I’d like a Wi-Fi booster Need a Wi-Fi booster? No problem. You can easily order one via your [My Viking account](https://mobilevikings.be/en/my-viking/lines/network). This gives your Wi-Fi signal a boost and keeps everyone at home happy. ### I don’t have internet at home yet, but the installer is coming soon Not sure if you’ll need a Wi-Fi booster? No worries, your installer will usually let you know during the installation whether it’s necessary. ### I already have internet at home and still want to order a Wi-Fi booster You can do that easily in your My Viking account. Your Wi-Fi booster will be delivered within 3 to 5 working days. [Naar My Viking](https://mobilevikings.be/en/my-viking/products-overview) ## The best spot for your Wi-Fi booster(s)? That depends on the type of modem installed in your home. Check the photos below and select the right model. **Tab: B-box 3** To place your Wi-Fi booster correctly and optimise your Wi-Fi in your home, take a few things into account: - If you can only connect your Wi-Fi booster to your modem via Wi-Fi, any underfloor heating/the size of your house/insulation, or constructions in the floor and/or ceiling can reduce the range of your booster. - We therefore strongly advise you to connect your Wi-Fi booster to your modem via a network cable. In some (newly built) houses, this cabling is present and available through outlets in the wall. In most cases, our Wi-Fi boosters are sufficient and can easily be ordered via your [My Viking account](https://mobilevikings.be/en/my-viking/lines/network). If these are not sufficient, it is recommended to choose boosters that work via the power network (so-called powerlines) to ensure a good internet connection throughout the entire home. Powerlines are available from a number of [Viking Deal partners](https://mobilevikings.be/en/viking-deals/?category=electronics-multimedia), allowing you to earn Viking Points as well! **Tab: Internet Box** To use your Wi-Fi booster in the best possible way, keep a few things in mind: - **Put it in the right place**: ideally halfway between the Internet Box+ and the place where you want a better Wi-Fi signal. - **In a different room from the Internet Box+**. There's no use placing the booster too close to your modem. Rather, place it in another room or on another floor if you have more than one. - **Make sure you have enough space**: more than one meter from the ground, in an open space (e.g. on a piece of furniture) and preferably without too many obstacles between the modem and the booster (e.g. concrete walls, ceilings, closed doors, cabinets, mirrors, ...), because they can significantly weaken the Wi-Fi signal. After installing your booster, check the positioning light: - **Is it green?** Then everything is fine! - **Is it orange?** Then it could be better... Try placing the Wi-Fi Booster+ closer to the Internet Box+. **Is it red?** Then the connection between the booster and your modem is really not good. Place the booster closer to your modem and make sure there are as few obstacles as possible, also place the Wi-Fi Booster+ in height. **Tab: Internet Box+** To use your Wi-Fi booster in the best possible way, keep a few things in mind: - **Put it in the right place**: ideally halfway between the Internet Box+ and the place where you want a better Wi-Fi signal. - **In a different room from the Internet Box+**. There's no use placing the booster too close to your modem. Rather, place it in another room or on another floor if you have more than one. - **Make sure you have enough space**: more than one meter from the ground, in an open space (e.g. on a piece of furniture) and preferably without too many obstacles between the modem and the booster (e.g. concrete walls, ceilings, closed doors, cabinets, mirrors, ...), because they can significantly weaken the Wi-Fi signal. After installing your booster, check the positioning light: - **Is it green?** Then everything is fine! - **Is it orange?** Then it could be better... Try placing the Wi-Fi Booster+ closer to the Internet Box+. **Is it red?** Then the connection between the booster and your modem is really not good. Place the booster closer to your modem and make sure there are as few obstacles as possible, also place the Wi-Fi Booster+ in height. ## Set it up! Just a few more steps and your Wi-Fi signal will reach from the basement to the attic! [Install your Wi-Fi booster(s)](https://mobilevikings.be/en/support/install-wifi-booster) ## Troubles in paradise Problems with your Wi-Fi booster? It’s a quick fix! [Fix my Wi-Fi booster](https://mobilevikings.be/en/support/wifi-booster-not-working) ## No longer need your Wi-Fi booster(s)? Had enough of your Wi-Fi booster(s)? No problem, send them back! You can download a free return label from your My Viking account. Choose a sturdy box, pack up the booster(s) safely, and return them via bpost. Your monthly rental fee will stop from your next bill onwards. [Return your Wi-Fi booster(s)](https://mobilevikings.be/en/my-viking/lines/network?spc=wifi-booster&variant=internet_box) ## Technical specifications of the Wi-Fi Booster: **Tab: B-box 3** - Processor & Memory: - **Main SoC:** BCM 6752 - **RAM:** 1 GB DDR3 800 MHz - **Flash:** 512 MB - Network(LAN): - **Ethernet:** 2× 1 Gb/s - Wi-Fi: - **Platform:** AX5400 - **2,4 GHz:** Wi-Fi 6 (2×2) – BCM 6752, max. 574 Mb/s - **5 GHz:** Wi-Fi 6 (4×4) – BCM43684, max. 4,8 Gb/s - **6 GHz:** Not supported - USB: - **USB-ports:** No **Tab: Internet Box** - Processor & Memory: - **Main SoC:** BCM 4912 - **RAM:** 1 GB DDR3 1066 MHz - **Flash:** 4 GB eMMC - Network(LAN): - **Ethernet:** 10 Gb/s + 2,5 Gb/s - Wi-Fi: - **Platform:** AXE11000 - **2,4 GHz:** Wi-Fi 6 (4×4) – BCM6715, max. 1147 Mb/s - **5 GHz:** Wi-Fi 6 (4×4) – BCM6715, max. 4,8 Gb/s - **6 GHz:** Wi-Fi 6E (4×4) – BCM6715, max. 4,8 Gb/s - USB: - **USB-ports:** No **Tab: Internet Box+** - Processor & Memory: - **Main SoC:** BCM 4912 - **RAM:** 1 GB DDR3 1066 MHz - **Flash:** 4 GB eMMC - Network(LAN): - **Ethernet:** 10 Gb/s + 2,5 Gb/s - Wi-Fi: - **Platform:** AXE11000 - **2,4 GHz:** Wi-Fi 6 (4×4) – BCM6715, max. 1147 Mb/s - **5 GHz:** Wi-Fi 6 (4×4) – BCM6715, max. 4,8 Gb/s - **6 GHz:** Wi-Fi 6E (4×4) – BCM6715, max. 4,8 Gb/s - USB: - **USB-ports:** No ## Frequently asked questions ### Can I request a wall mount for my modem? You can! Just fill in [this form](https://mobilevikings.be/en/help/?topic=Manage%20my%20products%20and%20usage&product1=Internet%20at%20home&question2=I%20would%20like%20to%20order%20a%20wall%20mount) and we will arrange it for you. Count on 3-5 working days for the processing of your request and the shipment of the wall mount. Good to know: the wall mount and shipping are completely free. ;-) ### Do I need a new modem and/or boosters to use Hyperfast internet? Yes, to use Hyperspeed internet, you'll need an **Internet Box+ modem and an ONT Box.** The new modem will be connected to the fiber network via the ONT Box. A technician will visit your home to carry out the installation. Your current Wi-Fi boosters will also be replaced with brand-new **Wi-Fi Boosters+.** ### How many Wi-Fi boosters do I need? That depends on your home. It varies from one house to another. Based on how well your internet performs in different spots, you’ll quickly notice where you might need one (or more).