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New platform

About activating SIM cards on the new platform

Possible questions

So. If you’re reading this, chances are you’ve become active on our new platform. Below you’ll find the answers to questions you might have.

Other questions

  • I can see “LTE” on my phone, not “4G”. What does that mean?

     LTE and 4G are usually used interchangeably, so if you see LTE on your mobile, you can assume that you are surfing via 4G. And vice-versa.

    More details? In short: 4G is a network standard that enables a very fast mobile data connection. When 4G was launched, the speed needed to reach that standard was often too high. LTE, which stands for 'Long Term Evolution', is the technology developed to enable those 4G speeds. As that technology got closer to those speeds, the terms became increasingly interchangeable.

  • How can I enable the voicemail button on my iPhone?

    Since the most recent iOS update, the voicemail button is no longer compatible with our voicemail. We are working on a solution!